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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.53
Reviews 665
Positive 664
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Helen Lapierre does recommend
on Tuesday, November 19, 2013

They have been fabulous, guiding me to transfer my domains. Gigapros is reliable web host. Its servers are fast.
Their control panel has a myriad of things you can add to your web site - from blogs to forums, cron jobs, and choices of webmail and many other things I don't even know what the heck they are. And the c-panel makes it very easy to navigate everything for someone who doesn't know too much about the intricate workings of webhosts and servers.

Last and most important, when you want help, you want it now, not tomorrow. Their customer support is genuinely 24/7!
Great service, their support is always prompt and helpful.

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4 of 4 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Sui Meo Kvan does recommend
on Monday, November 18, 2013

I've been with Gigapros for over a year now and I'm very happy to report that I have had absolutely no problems with them or their service, whatsoever.
Have had no issues. My sites were all transferred for free and everything went smooth.
Support so far is quite good. Easy to work with the base Webmin system; no weird gotchas.
I cant say about prices since I havent looked at any other hosts, but worth every penny.
They get an A+ for running their business with a good product and unmatched customer support.

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4 of 4 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Kumar Maretun does recommend
on Friday, November 15, 2013

So finally I got fed up with my previous host, and switched to Gigapros after reading some reviews. Sure enough Gigapros made the transition process painless and promptly took care of every question I had. I've never experienced this level of support from any company regardless of the industry.
Their package prices also amazed me, especially since they utilize their powered servers.
Given their recent upgrades and expanded offerings I see no reason I would ever go anywhere else!
My VPS is very quick. I highly recommend these guys!

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5 of 5 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Katrin Friedman does recommend
on Thursday, November 14, 2013

Unlimited bandwidth and space for one small price, with all the advanced features I care about to boot, and even more. So good. I'm happy running my sites with Gigapros.
I actually enjoy getting their newsletter every month - they're hilarious, in a moderately-amusing way.
Support is good & fast. Support is super fast and they solve the problems you ask them to. My hosting is very quick.

Their control panel is 100% custom and it is amazing.
The value for the money can't be beat.

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5 of 5 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Gleb Ustiogov does recommend
on Wednesday, November 13, 2013

Back to my experience with Gigapros hosting for last 5 months - I would say you can rely on it. The connection/download page speed is very good.
Support replied to my ticket and had resolved the issue in minutes of submission. I had to create a subsequent ticket for an outgoing issue, which ended up being a port that needed enabled on my firewall. That issue took a little longer to find and resolve, but the Gigapros support team was knowledgeable, extremely quick to respond.
My uptime is great and I'm happy with this.
I cannot recommend this host highly enough.

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4 of 4 people found this review helpful.
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