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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.56
Reviews 702
Positive 701
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
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Overall Rate
Hella Tretyakova does recommend
on Thursday, January 16, 2014
I've been with Gigapros for more than 7 months on a shared hosting plan. The whole concept of a company is making money, but Gigapros hosting seems to think otherwise. Customers comes first and money comes later.What I like about them are: - great uptime (99.9% as promised), - 24/7 Helpful Customer Support, - Free Tools for running any kind of web sites, - Fast Speed connection.I would recommend Gigapros hosting to anyone who is serious about his/her online business!

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0 of 0 people found this review helpful.
Bandwith & Space
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Sophe Chapa Guajardo does recommend
on Wednesday, January 15, 2014
No doubt, Gigapros is extremely reliable and the sites go up fast and stay up. The email customer support is fantastic even when the problems are self-created.  I've tried other services that looked cheaper on the outside but have always come back to these guys.If you log on to their site you get an ad page before you get to the page you want but there is always a continue button and I can live with it for the value. Very reliable.

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0 of 0 people found this review helpful.
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Anthony Duffy does recommend
on Tuesday, January 14, 2014
I don't have much experience with other web hosting services, so it's hard to compare, but so far I've been impressed that my support tickets get answered quickly by Gigapros people who seem to be technically savvy. My website response times have never been faster and support level is above and beyond. If you are thinking about switching, this is the company to go with. Good range of price plans and options for the novice to the expert.Gigapros has provided excellent and very prompt service and troubleshooting transferring our blog to their hosting.

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0 of 0 people found this review helpful.
Bandwith & Space
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Alex Mcsterling does recommend
on Monday, January 13, 2014
I've had nothing but success when working with Gigapros team of experts. The set-up was fast - I was transferring my test sites within minutes of receiving their (five) instant welcome emails. They did the backups and transfers until the old host finally made a good copy that was usable. Their professionalism is evident from the very first time you contact you have with them.Value for what I'm receiving is excellent.Speed connectivity is pretty fast, uptime is great and features are unqiue.They also offer very useful free tools. It is an extremely proficient host and usually manages to answer support tickets in 10 minutes or less.

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Bandwith & Space
Reliability & Uptime
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Bogdan Smerko does recommend
on Friday, January 10, 2014
So far, I am extremely impressed with these guys. I've been an Gigapros customer for over 8 months now, there attention to detail, great customer service and excellent pricing make them the only choice for my web hosting needs, I would recommend them to anyone. The availability of both live online support and phone support is fine. Recently-ish they have made it possible for only business plans to have parked domains, which means a pricey upgrade if you want to host two of your small personal sites with the same account.Very kind, easy to work with, and exceptional service and value. The perfect host!

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