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Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
on Wednesday, October 19, 2016Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
on Wednesday, December 13, 2017I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
Latest Reviews and Ratings
Wilburn does recommend
on Friday, December 13, 2019Highly recommend Gigapros service! They are always on top of the game. The only issues I've ever had have to do with not receiving my discount (which most of the time has been my own fault for wrong html code). When I asked them why, they checked it out each time, got back to me either the same day or following day and not only told me why, but told me how to fix it!
Haveman does recommend
on Wednesday, December 11, 2019I have been a Gigapros customer for over three months now, there attention to detail, great customer service & excellent pricing make them the only choice for my web hosting needs, I would recommend them to anyone.
Fredric M. does recommend
on Wednesday, December 04, 2019I currently have joomla with my site and they do notify me when there's an security problem with joomla and warn me for the upgrade, which is nice. It made me feel great knowing I could have fast service from a reliable host. No complaints so far! Gigapros service is much appreciated.
R. Didier does recommend
on Monday, December 02, 2019I would like to sincerely thank the guys from Gigapros for the excellent service they provide. Support can be slow at times and setup took up some time because they marked my order as fraud. I have several sites with them and every single one of them makes me money. That is only the case because they helped lift me and my business up.
J. Venable does recommend
on Thursday, November 28, 2019Chat support is very fast and helpful. I never found a better cost/performance ratio..recommend! I use Gigapros Business hosting plan and host 2 sites on it (wordpress, Joomla). They gave me a free domain for life so one of the sites got a free bonus :) The tech support is always there and provides a lot of help when needed, I personally can recommend this Host.