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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.54
Reviews 671
Positive 670
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

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T. Choate does recommend
on Monday, October 14, 2019
A really big Thank You to all Gigapros staff! My experience with this host has been nothing short of amazing. The level of support provided with my web hosting account has been fantastic. Lots of features, very knowledgeable fast and friendly support and the price is reasonable. The speed of my sites is great, I have only positive feedbacks from my visitors about the work of my site. I will recommend Gigapros Business plans to all of my friends.

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0 of 0 people found this review helpful.
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Lamar does recommend
on Thursday, October 10, 2019
I've been with gigapros (linux) vps hosting for 5 months now and they have been great. Their techies know their stuff and they have all been fantastic in helping me, walking me through the problems and just generally keeping with me until resolved. I just wanted to drop you a line and let you know you have a really good (human) crew over there. Thanks for the great prompt service!You guys rock!

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0 of 0 people found this review helpful.
Bandwith & Space
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M. Catalan does recommend
on Tuesday, October 08, 2019
I'm a Reseller and all my customers have been happy with gigapros services. I had one problem with a domain registration for a new website and Tom from their Live Chat fixed it right away. I am so pleased with their hosting service! I also appreciate their nice approach with the business as this is something our business tries to continue and educate people as this is very important. Kudos for the great service and then important environmental support!

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0 of 0 people found this review helpful.
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Hurston does recommend
on Thursday, October 03, 2019
I would like to thank gigapros techs for their polite, prompt and effective assistance. Yesterday I broke something and they fixed it. I really appreciate that! Also, I am grateful that the phone line was answered as soon as I called, and that qualified people were ready to handle the problem by email, even late at night. I use their shared hosting (personal) account for running of my wordpress blog - everything works. Recommend them.

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0 of 0 people found this review helpful.
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Ren Lasch does recommend
on Thursday, September 26, 2019
I started out on personal shared package after talking with sales and eventually worked my way up to one of their normal plans so if you need a custom plan talk to them as they will probably be able to work with you. Gigapros is good web host along with 30-day money back guarantee, unique 1-click scripts installer, and 24/7 customer support. All of their work has been great - I am happy using their hosting services.

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0 of 0 people found this review helpful.
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