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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.56
Reviews 702
Positive 701
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
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Overall Rate
Basilio Romano does recommend
on Thursday, January 23, 2014
After 'playing' around with 4-5 hosts, I must say, Gigapros is the best host so far. They have great customer support. Always willing to assist me over and over again with even the smallest request.  I love the prices. As far as the up-time, it is very good. I have monitoring software for keeping up-time statistics and so far the up-time is perfect.Their control panels are easy to use and intuitive, as is their account and billing interface. I am very satisfied with this service and will recommend it to anyone.

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0 of 0 people found this review helpful.
Bandwith & Space
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Allyriane Pouchard does recommend
on Wednesday, January 22, 2014
These guys have been great. Gigapros site has only been down a very minimal time over the last 8 months, it loads fast and the service is impecable.Real people answering real phones and having honest to goodness conversations with you about your situation.Special requests have always come through quickly and gracefully.For service and support I give Gigapros a 9/10 and I highly recommend them.

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0 of 0 people found this review helpful.
Bandwith & Space
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Kristian Hirsch does recommend
on Tuesday, January 21, 2014
Very Mac friendly interface. Can't say enough good things about Gigapros. Support is quick - usually getting responses within an hour. There are no hidden traps or fees. Service is excellent and they also have several ways to get customer support, which is also excellent.The speeds I am experiencing are awesome. With my previous provider there were some periods where things were fast, and other times things were sluggish. With Gigapros, everything is fast.I'd recommend them to anyone who's looking for a hosting solution.

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0 of 0 people found this review helpful.
Bandwith & Space
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Saron Tiekstra does recommend
on Monday, January 20, 2014
What I want to say is that Gigapros customer support is very good. Always willing to assist me over and over again with even the smallest request. Their control panels are easy to use and intuitive, as is their account and billing interface. Everything is great and I could not be happier with my hosting selection. Service is stellar, pricing is reasonable, flexibility is unbelievable.

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Randy S. Hawkins does recommend
on Friday, January 17, 2014
I can't believe it, I finally found a GREAT host! It is called Gigapros!Their support is TOP, their support guy added me on Skype so he could help me better and answer my questions. Their server setup is ok, their custom servers can take up to 7 days, which is short for a technical department that makes dozens of them a day.If you are in need of a reliable host in particular, Gigapros is the place to get one. The value for the money can't be beat.

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0 of 0 people found this review helpful.
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