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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.53
Reviews 665
Positive 664
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Nazaret Narvaez Prieto does recommend
on Tuesday, November 26, 2013

Very good contact with provider. Gigapros is professional web host along with responsive customer support.
Excellent pricing for a lot of room and features, nice control panel with a load of features.
Site is extremely fast to load and has had almost perfect uptime.
Thanks for providing me with quality hosting service.
Recommend Gigapros!

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1 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Christopher Morrison does recommend
on Monday, November 25, 2013

I would like to say that I am fully satisfied dealing with Gigapros web host. They have hosted several websites for me and I have no complaints.
I like their features:
-Excellent Customer Service, very quick response times day and night
-very little downtime
-Quick to address issues as they arise
-Nice pricing

They have hosted several websites for me and I have no complaints.

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2 of 2 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Yexalen Mireles Solorio does recommend
on Friday, November 22, 2013

I've been with Gigapros for about a year now and must say that I'll definitely continue using their hosting services.
It has the best panel I've ever seen, greatest of functionalities being the possibility of delegating sites/databases/ftps/SSH access/and-so-on to certain users, a great tool for cooperating between employees and customers.
These guys do anything to keep the sites up. Their support is outstanding when you compare them to all the other major hosting companies.
They will help you with anything be it Scripts, Billing, or the server itself.

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3 of 3 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Rivat Zaigillov does recommend
on Thursday, November 21, 2013

Very happy so far and my sites are loading much quicker and I am now in control of my server, no limitations and fully managed so if there is anything I would like to experiment with I know I have the help at hand.
Gigapros is the host you can rely on in any situation. It provides tools to help identify the cause and to arrive at a solution.
Given their recent upgrades and expanded offerings I see no reason I would ever go anywhere else.
They run an honest business that treats customers with respect, and this is the most important quality of a web host.

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2 of 2 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Overall Rate
Erick Stevenson does recommend
on Wednesday, November 20, 2013

I can not express how happy I am with Gigapros services. I don't really enjoy learning about web servers and stuff, however, I have enjoyed getting everything setup, you just need to have a level of patience and explain everything in detail and everything will happen.
They do everything that the big hosting companies I have my other sites with do, only they do it much better.
Their package prices also amazed.
So the extra money has proven to be a very good investment. Gigapros has won my business.

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3 of 3 people found this review helpful.
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