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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.6
Reviews 782
Positive 781
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Jacob Spencer does recommend
on Tuesday, June 03, 2014
Gigapros are great! I would recommend them to anyone who needs hosting at a great price, with all addons included in that price. They offer a fully refundable money back guarantee for 30 days, so I put them to the test. After 2 days using them, I knew they were the ones. Instant support, and if you can't get through to you by chat, I have never waited more than 10 hours to receive a reply by email! They don't lie about their uptime. I have another plan with them and I've never had a downtime. Never in 8 months, going on!Domain registration is a few dollars too high, but that's my only complaint.The reliability and support have been flawless. The control panel works very well.

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1 of 1 people found this review helpful.
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Reliability & Uptime
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Mariam Rogers does recommend
on Monday, June 02, 2014
I've tried many web hosts I can say that Gigapros provides professional hosting services.I was really surprised to see a great list of useful features for running any kind of web sites.Pricing looks reasonable.I had to create a subsequent ticket for an outgoing issue, which ended up being a port that needed enabled on my firewall. That issue took a little longer to find and resolve, but the Gigapros support team was knowledgeable, extremely quick to respond.My sites where all transferred free and everything went smooth.

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1 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Overall Rate
Ezio Lorenzo does recommend
on Thursday, May 29, 2014
No problems whatsoever, although admittedly I have only been with them Gigapros 8 months.Great prices, and you get a free trial which I believe to be essential when moving to a new host.The site has only been down a very minimal time over the last 8 months, it loads fast and the service is impeccable.They are great! I would recommend them to anyone who needs hosting at a great price, with all add-ons included in that price.

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0 of 0 people found this review helpful.
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Savino Romano does recommend
on Wednesday, May 28, 2014
I can say that Gigapros is trustworthy web host. I am overall still pleased with the value of the service and the customer service and have been tremendously satisfied with the reliability and the accessibility of the server and my site as a whole.The addon scripts have worked almost flawlessly, and I have been able to fix minor glitches with no problems.The billing process is a little convoluted, but not a big deal - just pay attention to what they are asking you to do.The only thing I would change is to make the interface more user friendly when editing my web sites.

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1 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
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Overall Rate
Feyza de Hoop does recommend
on Tuesday, May 27, 2014
Gigapros is a good web host. They're consistently innovating, adding new technology to their hosting, adding new staff with knowledge I can't even comprehend. They helped transfer my account and provided reassurances of better service.I'm paying half of what I was paying at my other host! It places high value on customer support and it shows.As long as they stick to their guns on not overselling their servers, I don't think I'll ever be looking for a new web host.

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0 of 0 people found this review helpful.
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