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I needed an inexpensive, yet reliable host for my new project. I did some research by googling around and finally decided I would contact GlowHost via telephone after reading their reviews and what others were saying about them. I waited approximately 30 seconds before being connected to a sales agent. I had a list of questions as long as my arm waiting for him. But as fast as I read them off, he answered them completely and without hesitation. That pretty much sold me on them.
To date, I'm happy with the performance and reliability of the service. GlowHost is what I would consider to be an extremely proficient web host and usually manages to answer support tickets in 10 minutes or less every time I have had to put a ticket in to their support. I've had no issues with uptime, and speed upload of my sites is pretty fast and I am on one of the cheaper plans that they offer. Alexander, Andrew and David are all super helpful guys (though I am sure there are more) and I have even seen Matt (I think he is the owner) answering tickets.
If you need reliable hosting service along with helpful, responsive customer support, then this is one place I can recommend to those looking for a new host. Good job GlowHost!
Hostway has been my provider for almost 15 years. We have never had an unscheduled outage in all of that time and the customer service has always been very responsive and knowledgable when we've needed help with changes.
Robert.
I've been using several web hosts for some years now but lately found my sites were getting more and more sluggish, so I started looking around for a new host. Having done Google search I found Aspnix.com, looked at their homepage (it looked professionally designed) and found out they offered affordable hosting plans. On the account of the fact I decided to contact them directly. They offered me a good hosting solution for my needs. Special requests have always come through quickly and gracefully.
Uptime since we moved has been 100% and the server is always fast and stable.
Their package prices also amazed me.
Very professional in approach and follow up. Recommended!
Back to my experience with Gigapros hosting for last 5 months - I would say you can rely on it. The connection/download page speed is very good.
Support replied to my ticket and had resolved the issue in minutes of submission. I had to create a subsequent ticket for an outgoing issue, which ended up being a port that needed enabled on my firewall. That issue took a little longer to find and resolve, but the Gigapros support team was knowledgeable, extremely quick to respond.
My uptime is great and I'm happy with this.
I cannot recommend this host highly enough.
I'd like to tell you about my experience dealing with a good professional Mexican web host.
Digitalserver.com.mx is what all companies should strive for when it comes to customer service and support, each time I contact them regarding an issue they where always helpful and ensuring the issue was fully resolved. They go above and beyond what you come to expect from a hosting company.
One more plus is that it offers real Mexican IP's. Sign-up was a snap and I immediately began transferring my Websites. I could easily have asked their support to do all the work for me and they would have gladly accepted, but I did it myself with the tools they provide.
Another thing that impressed me is also their pricing. Its very cheap compare to other host and they also give some interesting discount rates.
My business has grown as a direct result of the service and support they offer.