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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.6
Reviews 782
Positive 781
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
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Martina Eisenberg does recommend
on Tuesday, April 08, 2014
If you choose Gigapros hosting, you'll be pleased - they offer 100% customer satisfaction.For the price, it is amazing.Servers respond fast, and ive never experienced down time.features are very good. and they increased everyone's bandwidth for free a while ago.

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0 of 0 people found this review helpful.
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Beato Pisani does recommend
on Monday, April 07, 2014
I can not express how happy I am with Gigapros services. I dont really enjoy learning about web servers and stuff, however, I have enjoyed getting everything setup, you just need to have a level of patience and explain everything in detail and everything will happen.First class service and support. Have been a customer for the last 8 months and have never had a issue with performance. They have upgraded Apache helped increase performance all without passing on any cost.If you want that personalized service then this is the place.

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0 of 0 people found this review helpful.
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Lysbeth Hartholt does recommend
on Friday, April 04, 2014
Personally I'm satisfied with Gigapros hosting. It is a great hosting site for the basics for development - cpanel, PHP/MySQL, and plenty of space for cheap. The service, both as a web host and in dealing with customers, has been most satisfactory.Up-time has always been in the high 90s.Their control panels are easy to use and intuitive, as is their account and billing interface.They could double their price and I would stay with them. They are that good and you won't be disappointed.I don't think I will ever leave.

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0 of 0 people found this review helpful.
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Nathalie Caisse does recommend
on Thursday, April 03, 2014
Great customer service and support through instant messengers. Any time you need help they are there for you.Gigapros is a good web host. Site took a couple of days to get working, but the people were lovely. The live help webchat was a godsend and the site itself has been very cheap and easy to use. Lots of features, and I can afford to pay a year at a go.The pricing plan is good, and the control panel is nice as well. They even have nice scripting extras and spamassassin. Domain registration is a few dollars too high, but that's my only complaint. Thanks Gigapros!

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Kimberly Matthews does recommend
on Wednesday, April 02, 2014
Gigapros is reliable. I went on the recommendation of a friend and now dedicated server with them and thanks to their pricing and support. Their server setup is also epic, their custom servers can take up to 7 days, which is short for a technical department that makes dozens of them a day.Their network is brilliant, I've not noticed any downtime or connection problems, when pinging the server it's less than 50MS, which Is brilliant due to my poor home internet connection. My server hardware has so far been functioning very well.I'd recommend Gigapros to anyone looking for a budget dedicated server located in USA.

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0 of 0 people found this review helpful.
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