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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.6
Reviews 782
Positive 781
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
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Kevin Fisher does recommend
on Tuesday, April 01, 2014
Gigapros has a fantastic swift support and with an amazing high quality.Customer care and professionalism:Absolutely brilliant. I've never seen something so good, so professional. It is especially nice that they do not snub us because we are so slow. They are so polite and helpful.I've moved over a website from another server to Gigapros because of the superior service and features at a very good price.If you are with doubts don't even risk your name (in front of your clients eyes) with any other hosting services other than Gigapros. It is real good web host.

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0 of 0 people found this review helpful.
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Inan Ulloa Fonseca does recommend
on Monday, March 31, 2014
I had been on the exact vps I ordered at Gigapros for almost 6 months but needed to upgrade. Took only 12 hours to get the new server built, took 4 days to migrate to the new server (my site was only down for 90 mins at the end).Never really had any problems with the server, I run a managed dedicated server with them and speeds have been great. Never had any down times yet.Support is quick - usually getting responses within an hour.Gigapros gives good service at an affordable price, with multiple ways to pay, even Paypal, monthly too, and they don't rip you off.

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0 of 0 people found this review helpful.
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Laverne D. Jarvis does recommend
on Thursday, March 27, 2014
I like Gigapros web host, their control panel is easy to use. My only little gripe is that the website sometimes seem a bit slow - though that could be due to my own connection. Every time I have tested the website with a webserver tool on my site, the performance has been up to par.I have been with this web host for 8 months, and uptime has been 99.94%.The service and support is amazing. I have asked numerous questions and they have never responded in less than 15 minutes.

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0 of 0 people found this review helpful.
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Eros Baresi does recommend
on Wednesday, March 26, 2014
I've been using Gigapros for about 8 months. I run my site at their personal hosting plans. The features included in them are really cool: Unlimited Features, Site Transfer, PHP, MySQL, CPanel, Site Builder. Pricing is sweet - $2.99/mo. Their pricing is also extremely fair, especially when considering their reliability, service and support.Not only is their hardware awesome, they respond like instantly to questions and support issues. Try getting a response from the big hosting companies...lol. They are certainly fair in making sure their customers are happy.Gigapros is unique, fun, responsible and interacts with the customer.

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Zaneta Leva does recommend
on Tuesday, March 25, 2014
What impressed me the most was the efficiency and support I got when servers were changed just a couple of weeks ago.Gigapros is the right host to deal with and run web sites with. Reliable, dependable, and most of all sincere about their business.It's never taken them longer than 10 minutes to get back to me about any support ticket, and thus far 100% have been resolved within a few hours at most.Gigapros control panel of the host, allow me to manage my entire server without restrictions, also I can restart my server when I want.My sites have run fast and the cost is amazing. I host audio, video, sign ups, etc. I could not be happier!!

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