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Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Gigapros.com
Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
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Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
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Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
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Latest Reviews and Ratings
Mindy S. Guerro does recommend
on Monday, September 29, 2014
I switched to Gigapros after having enough of the downtime with my old hosts. From my time with them I have nothing but high praise indeed. They're support team just helped me out again tonight for the millionth time, so I figured I should write a review.This host is simply superb. It's the first one who has my site up and running in no time, where I can define virtual directories myself, all in full trust and which really performs at high speed. Very good web hosting. Great prices and great reliability.
Gano LaGrande does recommend
on Friday, September 26, 2014
I searched around for a long time and could not find a better package than what I found with Gigapros.It was by far the cheapest. This has been the most positive hosting experience I have ever had.The customer service is outstanding, the services included is amazing, and the price is unbeatable. I have never incurred any downtime or trouble. They are great! I would recommend them to anyone who needs hosting at a great price, with all add-ons included in that price.
Sergey Vavilonov does recommend
on Thursday, September 25, 2014
Superb support - I maintain 3 sites, all at Gigapros. I tend to place fairly technical support calls. In over 50 support calls (almost never for a problem, almost always for an implementation or coding question) I have never (ever) had worse than 15 min first response, usually with an appropriate resolution. Calls that took longer clearly needed to take longer.Fantastic host. Very prompt and thorough. I can't imagine being happier with a hosting service.
Audrey Coveny does recommend
on Wednesday, September 24, 2014
I have been using gigapros.com for 8 months for many different sites. They have never failed to deliver...even having a live person answer the phone on a weekend within minutes...who then had tier 2 tech support fix my issue within 45 minutes!That is only the case because they helped lift me and my business up.It is truly a top class outfit, and I cannot say enough good things about the quality of their hosting and their support.I got the Gigapros treatment and I'm never looking back!
Vladimir Alexa does recommend
on Tuesday, September 23, 2014
Great support. Never had to wait more than 90 minutes for help. Gigapros uptime is great.I feel their prices are a little on the high side compared to what bandwidth you get. However their support is really worth it for me. they help with things like Htacess files, and almost any web admin question you have. Its really worth the extra money just for that.Easy access to my data and mail, and the fastest, most reliable customer service in the industry.