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Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Gigapros.com
Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
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Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
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Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
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Latest Reviews and Ratings
Santana Pizarro does recommend
on Monday, September 22, 2014
I host only one of clients websites at Gigapros and I wish I could host all of them.I'm an happy customer who usually needs help setting up dns configurations and the live chat/phone support is great for that. Submitted tickets are also quickly attended.Uptime and reliability are taken as featured features.The price is right and flexible because you can pay monthly. So go give them a try. Highly recommended!
Dominic Morgan does recommend
on Friday, September 19, 2014
Gigapros is my lifesaver, their support is amazingly helpful and so informative, they have been helping me non stop for a over a year, what i love most about them is their quick sufficient reply that always satisfy me, the server is really fast and i never experienced any down time, the price is really helpful.The team works round the clock and will never show frustration no matter how far you push them. I am not a technical-minded person and they have walked me through everything I've needed to make my hosting experience with them a great experience!
Christien Bouchard does recommend
on Thursday, September 18, 2014
I've been using Gigapros for one website or another for about 9 months. They are the tiniest bit more expensive than the discount web hosts out there, but they more than make up for difference with reliability, flexibility, and above all else, customer service. I think the average response time to my questions is 30 minutes.Their servers are also faster than one would expect for shared hosting, much faster than some other hosts I've used.I have never been aware of any downtime.
Connie Persaud does recommend
on Wednesday, September 17, 2014
Really good hosting company that goes the extra mile to help their customers. Gigapros support team alway so helpful and resolves issues as soon as they are given. They are honest about any issues arising and explain why issues happen. They're consistently innovating, adding new technology to their hosting, adding new staff with knowledge I can't even comprehend, all while staying "human". Their Twitter support guys are always there to make your day better. Solid hosting services so far, keep it up!
Fulgenzio Bergamaschi does recommend
on Tuesday, September 16, 2014
I have been with Giga Pros for more than 7 months and have loved their hosting and service. It is a tremendous value (I host several sites, corporate and personal) and I have always had prompt, satisfactory answers and solutions. The site has only been down a very minimal time over the last several years, it loads fast and the service is impecable. Best host I've had and I have no plans of switching.