Not all hosting companies are created equal. The features and functionality you will get varied widely from host to host.In the past, I have changed hosts many times because of problems, as we all know all hosting companies are not perfect!In the process I had several good as well as bad experiences and I've lost a lot of money too.Some web hosting companies have a poor support team. This is an important factor that people should keep in mind before buying a web host.I can't say for sure that all cheap hosting companies have poor support, but I can say that Arvixe has one of the best customer support in the industry I've seen in a long time.Arvixe has every customer support option you can imagine and their self-help section is at a level other web hosts strive for.Its server technology ensures a robust and flexible hosting environment and the website panel is an easy to use control panel.If you have an existing site somewhere and you're not happy with your provider, come join Arvixe.Extra low prices! They DO NOT oversell services. This is a rampant problem in the hosting industry and only you, the customer, suffers from this deception.Contrary to many hosting providers, Arvixe Hosting provides you with the utmost, personal attention to your hosting and support needs.Overall, I am very pleased with my experience with Arvixe. I rate this company with nearly a perfect score with 4.5 out of 5 stars.Simplicity is the ultimate sophistication.~ Leonardo DA VinciArvixe has simplicity and we all know the merit of simplicity in life and business.

I have been with Arvixe for about a year now and I have not really had any major reason to regret. All my major technical queries has been resolved but it is important to say that my domain expired and I had issues with my bank renewing, I had thought the error from arvixe, the support from arvixe was so awesome and they even reactivated the domain for me and gave me time to sort issues with my bank, I will recommend them anyday.

I have tried a number of hosts over the years, and franklyhave not been that impressed with many of them.The last host I was with literally dropped out of existence leaving my website in a state of limbo-- the server was down and so was my hosts own website with their phones disconnected.Being stressed at this point and almost not wanting to continue, I stumbled across Arvixe.I can honestly say that I have been impressed with Arvixe thus-far. Their support actually does answer, and they seem knowledgeable and communicate well.There have been a few issues with slow server response, but a quick ring to support usually gets it sorted-out quickly.Over-all, I am glad to have found them.--Jim

I came across this hosting site around Jan this year when I decided to change my sites to .Net platform. Initially did have some teething problem and simple things like dowloading .exe file was an issue due to Mime settings on the server. I spent almost a week with the support people and at some stage I even lost hope as the chat team on support said they could not do this. Eventually it got resolved by one of their senior service team when I threatened to pull out.Since then I have no complaints with them. I believe their hosting platform and servers are great. They have great infrastructure, but very poor support team. If they can improvise their support team, I am sure they will be the best hosting site for the price they are offering.

I signed up with Arvixe several months ago.During the first few months, the host was great. Unlimited disk space, tons of bandwidth and features for $4-5 a month. Then over the last few months, the space on the disk began capping out. Certain times I couldn't access the server at all, and others, the server was up but I couldn't upload any files to it. I filed a ticket, the problem would get solved in a day or so, then the problem would re-occur several times before I'd file another ticket.The last time I talked to their tech support, I asked if any proactive steps could be put in place to distribute the load since they were obviously overselling their infrastructure. I was told that the problem couldn't be solved by those means (... yeah), and that the sysadmins would have to take a look.I was then told over the phone that I may have to upgrade to business class as those "servers are completely less loaded." The main thought process behind this on my side was "If you're overselling your infrastructure there, how do I know you won't eventually oversell at the higher tiers?" Plus, at this point, Customer Service would rather argue with me than try to fix the problem.Eventually I request a refund (I prepaid for 4 years), and 8 months in, I'm told they can't pro-rate me because I'm past the 60 day period... I then make it clear to Arvixe that they don't need to hold onto my money since they obviously have more customers they can handle, again, attempts to negotiate a pro-rated refund have gone unsuccessful.If you have small websites with mostly static content, and you need lots of bandwidth for next to nothing, Arvixe is your bag. If you're relatively tech-savvy and looking to host more in-depth technical solutions and websites, look elsewhere because Arvixe has shown me that they are not geared to handle it.http://forum.arvixe.com/smf/testimonials/disappointed-13629 is my testimonial and how they tried to handle the situation by arguing rather than solving the problem. I have also archived the post should they decide to delete it.Arvixe: You're a webhost, not a wireless carrier, so stop treating your customers like you are one. Stand by your brand. Come around the competition by offering a quality service, otherwise, you're just one in a million.