on Sunday, January 19, 2014I have tried many host but found Arvixe fit for my needs.
on Thursday, November 26, 2015I have had arvixe for 5 years they started out the best in the business now they ARE BY FAR THE WORST. All i can recommend to anyone or my customers is STAY FAR AWAY they have no tech support unless you want to wait an hour on hold just for them to say they cant figure it out and will message the person responsible. For example the servers have been down 75% of the time over the last 2 months causing our websites and email to go down.
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I've had a .Net reseller account with Arvixe for a couple of years now. In that time there have been at least 3 catastrophic events on my server that have left all kind of account settings orphaned, inaccessible an unable to be remedied without demanding support on issues that I had to discover myself, or worse, through my clients who trust me to keep their websites running. One time it left the sites down for 48hours plus.
Be careful what they got awards for and what 4 stars means. If price, bandwidth and diskspace are your concerns then go for it. It you need quality, reliablity and want to confidently guarantee happy clients then look elsewhere. Arvixe is not a .Net reseller host that you can depend on.
I don't go out of my way to write negative reviews, but somebody needs to warn other people about the the problems they may face when employing this company. I'm happy to support this review with evidence.
I have been using Arvixe for several years. One of the touted qualities that brought me to them was their claim that they to not accept spammers, adult sites, etc. They must now be accpeting such clients (business is bad?) because their mail servers are regularly being black-listed. Completely unacceptable.
The hosting is great. On the other hand the customer service is... only helpful when they feel like it... been waiting 5 days now for a simple restore.
Sent emails, submitted tickets, and even IM'd support. STILL WAITING... Although my ticket is marked as "Urgent" :/