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Future Hosting Customer Service is really bad. I'm purchased VM2 Vps service but really customers AFK. No ticket return and no help. Finally i want full managed serv?ce (Additional cost) but no adding my account!
Something going wrong at verio from last year. I have 2 VPS account nearly more then 10 years. I was happy till to last year. But Start problems from last year.
4 days ago emails system down. They do not resolved till today. I called and opened tickets and they said for working on but they do not resolved my problem.
I am looking new hosting company now, and please very carefully think if you want to use vero hosting.
I've had a .Net reseller account with Arvixe for a couple of years now. In that time there have been at least 3 catastrophic events on my server that have left all kind of account settings orphaned, inaccessible an unable to be remedied without demanding support on issues that I had to discover myself, or worse, through my clients who trust me to keep their websites running. One time it left the sites down for 48hours plus.
Be careful what they got awards for and what 4 stars means. If price, bandwidth and diskspace are your concerns then go for it. It you need quality, reliablity and want to confidently guarantee happy clients then look elsewhere. Arvixe is not a .Net reseller host that you can depend on.
I don't go out of my way to write negative reviews, but somebody needs to warn other people about the the problems they may face when employing this company. I'm happy to support this review with evidence.
A good hosting company. A complete service.
I really admire the whole setup, the way it is designed and the way it works...... keep it up......
Hi Tyrus,We are sorry that you have had a bad experience with our servers. We reviewed your account and there have not been any recent tickets from you in the last 8 months about any issues. No server at Arvixe has been down for 48 hours, especially the server you were on. The reseller server you are on has a 99.9% uptime. As there are many sites on a server (especially a reseller) there is no way for Arvixe to watch them all individually. We watch the services that are running. If individual sites are having a problem it needs to be brought to our attention and we will work with you to fix the issue.We do have a Server Monitoring Team that works 24/7 so when a server has issues, it is worked on until it is fixed. Our QA team is also 24/7 and can be reached at QA[@]arvixe{.}com for any issue our customers feel was not handled properly. Please let us know if you are still having issues with your individual sites and we will be glad to assist you.Regards,