WestHost claims to be housed at a tier 3 facility with only 1.6 hours of unplanned events a year, but this is a lie. In the last year our site has not gone a month without being down for a half-hour or more during the daytime, sometimes for several hours on some of our busiest days. When tech support is FINALLY able to figure it out and get us back up, its never traffic related, its always some maintenance-related problem. How they can claim 99.98% uptime is suspect at best, and outright false at worst. We are moving our site as soon as we can, and I believe WestHost should have to update the information on their website to reflect the truth about their frequent and debilitating downtime.