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thcservers.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.14
Reviews 13
Positive 11
Negative 2
Most Helpful recommended
Most Helpful not recommended
Riley
on Tuesday, September 30, 2014
I would like to drop a few lines about my current web hosting provider thcservers.com. When I signed up with then I did not expected something special from them, but even on shared hosting plan I got: Cpanel with Softaculous,  some SEO tool kit, DDos protection (!), etc. That was a kind of surprise and I thought that was an option only for the new users there. In any case next month I had the same kit of options.  No downtime, fast support and lovely customer service. At the first view -  they offer ordinary services, but their approach to each client is really something outstanding.Thumbs up!

Overall Rate

2 of 2 people found this review helpful.
VS
Patrick
on Saturday, August 06, 2016
BEWARE !!DO NOT BUY THEIR HOSTING !!They are nothing but a scam. I will narrate what happened briefly.I signed up for an account with them after seeing an offer, and have been a regular customer since 6 months. Suddenly one day I received an email saying my account is suspended with reason "site is serving up redirection links to spam or malware".I am a web developer and I use the hosting only for hosting my own site and client sites which I make. I have been using hostgator and bluehost since several years, NEVER had problems with them.So I contacted them to find out why. They are just saying we got email from some spam site that my hosting is generating SPAM. And then they ask  me to send me my legal documents, ID proof and address proof for verification for ICANN. ICANN ??? ICANN is used in domain registration and not hosting. I told the support staff this, and he is lost, he then changes his sentence and says we need that to verify that you didnt use a fake name and address.I was like WHAT? I have an account with your for 6 months, you didn't bother about my name and address, and now you are bothering about it. And if they really required these verification, why after 6 months ?? Why not after Sign up ?? Now they have my files and everything and harassing me to send documents or they won't reactivate my account at all.I am asking them to send me the backup of my files. They are not even sending that. Instead they are saying to me, do whatever you want and acting very rude in the chat. Here is the proof of their chat.http://prntscr.com/c2d818DO NOT BUY THEIR HOSTING, THEY ARE A SCAM !!

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

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Reliability & Uptime
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Quality
Price
Overall Rate
Geanina Sadoveanu does recommend
on Thursday, October 31, 2019
In the past, I have tried several webhosting providers and I have settled with THCServers now, for a plenty of reasons:First, let me tell you that their price and offers may not be the cheapest out there but they worth itAlso , I just so love their 24/7 customer support it is very reliable. I never had an unresolved issue with them until now!Third, their CPanel interface is very user friendly. I mean, you don't have to be a super advanced user to utilize it.

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0 of 0 people found this review helpful.
Bandwith & Space
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Amar does recommend
on Wednesday, December 19, 2018
What made me create this review - their support staff. Great team! Even if their prices are low, their service quality is great :) I had doubts...but it is ok!

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Nadal Dimou does recommend
on Thursday, October 13, 2016
I like them, they helped me out every time I had problems with my site.Support is very nice.Prices are ok, but I would like to see some discounts too, especially for long time customers.Would I recommend them? Yes, sure, I am very pleased. 

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0 of 0 people found this review helpful.
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Mastin does not recommend
on Thursday, September 29, 2016
Hi, We had more than 30 websites on THCSERVERS servers and each one had a separated host, first of all speed is very low and if your website alexa rank be even upper 1 million the loading is socks. Also they suspend accounts without any rational reason. They accept all small businesses and gambling sites and after they suspend accounts ask about real documents. They consider e-mail marketing (sending email to website members only) as spam and violation. Very impolite staffs. They cut conversation. I give 0/10Many times we asked about at least a backup if they do not unsuspend our account but they even didn't. All our files went and they had it and as a sever manager told: "We have not access to files" DO NOT USE THCSERVERS.

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Fabio Arroyo does recommend
on Thursday, September 29, 2016
moved around on diferent hosts in the last couple of years until I found thc. by far, the best price/quality ratio. features that other hosts charged money for are free, like dailly backups and unlimied bandwidth or disk space. the support was great too, run into a few problems with the emails limit (100 per hour) but apart from that, my experience with them this far has been great. thanks

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1 of 1 people found this review helpful.
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