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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.6
Reviews 782
Positive 781
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
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Ronald Collings does recommend
on Monday, September 01, 2014
Management people are friendly, really can't ask for more. I am glad that I found Gigapros. Good customer service, great plans for just about anyone, plenty of space and bandwidth...and honest people running the entire show. I've had no problems with up time. I've had only the smallest of minor glitches with the site and support has been extremely fast and responsive.On top of this, the cost of hosting is relatively cheap (especially with the current exchange rates!)I highly recommend Gigapros.

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0 of 0 people found this review helpful.
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Mats Rog does recommend
on Friday, August 29, 2014
I have used many hosts over the past 10 years, but Gigapros who I have used for the past 9 months has proven the best by far. Their customer support is beyond excellent. They know what they are doing.I would recommend these guys to anyone, either starting out webhosting or for more experienced webmasters.They make the extra effort to be helpful. Very good price, great service.

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0 of 0 people found this review helpful.
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Robert E. Cheek does recommend
on Thursday, August 28, 2014
I have been using them for about 8 months now. I have very good success with Gigapros. Their customer service is outstanding... Every time I have ever ran into any issues whatsoever, whether it's been issues with my account when I've been past due, and they have been lenient with payments and kept my services on. If I've had technical issues, they have resolved them very promptly.I have had almost 100% uptime and they give you rvskins and fantastico for no cost. The hardware is the latest in cpu's.Nodes are not overloaded and best of all they will work with you if you need your vps customized.

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0 of 0 people found this review helpful.
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Royden Charlesbois does recommend
on Wednesday, August 27, 2014
I spent a lot of time looking for a web host for my business. It was very confusing. Then I came across Giga Pros. I called them, and spoke with one of their support guys. He was helpful and answered my questions. I use my site primarily it for email and it runs excellent. I'm able to check email on my cell phone and on my outlook.If you're a business like me, trust me, you'll be impressed.

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Overall Rate
Xian Kao does recommend
on Tuesday, August 26, 2014
Over 7 months there was just one small downtime of 30 minutes. Gigapros customer service has been really good. They answered every question we had to date. They also installed additional software that wasn't even available through cPanel.I have observed the quality of their service and customer care options closely before my move. Their service is easier to use and with minimum issues.

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0 of 0 people found this review helpful.
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