Evolve IP Customers Gain Transparency and Control over Managed Services through OSSmosis

WAYNE, Pa.-February 26, 2008-Evolve IP is once again bringing enterprise-class competitive advantages and efficiencies to businesses of all sizes. Today the company unveiled OSSmosis, the first portal to make managing and monitoring vital technology services fast and easy for any size organization. With just a point and click, business and IT managers can get total control of their Managed Telephony, Hosted Applications, Managed Networks, and Network Security services provided by Evolve IP.

OSSmosis provides our customers with a 'single pane of glass' to view their hosted solutions," says Guy Fardone, COO and General Manager of Evolve IP. "With OSSmosis, we're raising the bar once again, and enabling our customers and partners to easily manage their accounts; make moves, adds, and changes as needed; monitor the status of their network and security; and get critical performance statistics. It is a key expression of our commitment to customer service, and affords businesses a clear vision of how Evolve IP's managed services are helping them unify, simplify, and lower the total cost of ownership of their communication technologies."

The OSSmosis portal is built on world-class technologies from Evolve IP partners, including SAP's NetWeaver, IBM Tivoli Netcool, IBM Security Operations Manager, Broadsoft Broadworks, and Microsoft Exchange Manager, coupled with over two years of proprietary code development.  OSSmosis seamlessly integrates these technologies into a single, centralized console that offers intuitive navigation, interpretation and analysis of key management, monitoring, and performance statistics of Evolve IP's hosted solutions. 

After logging on to OSSmosis, customers have access of up to eight tabs: Account Detail, Billing, Hosted Exchange, E-Mail/ Web Security, Evolved Office, Network Status, SLA Performance, Customer Reports, and Customer Support. Each tab automatically adapts to reflect the customer's unique portfolio of hosted services, and those they are authorized to view or change.
Within the OSSmosis tabs, Evolve IP customers can: review their contracts, rates, and account history and billing; view quarantined e-mails and manage blocked sender lists; oversee the status of their managed LAN/WAN and VoIP services, equipment, and network security; monitor service level agreements; and access a host of technical assistance and training documentation, such as user manuals and quick-start guides. In addition, customers can use OSSmosis to make "moves, adds, and changes" within the Evolved Exchange, Evolve IP's hosted Microsoft Exchange e-mail solution, as well as its hosted VoIP PBX telephone system. Customers also have the option to subscribe to additional hosted solutions from Evolve IP through OSSmosis.

"With OSSmosis, we're continuing to revolutionize how businesses buy, manage, and secure the technologies they use to communicate," says Mark Soma, Senior Vice President of Information Technology at Evolve IP.  "We are utilizing the latest technologies based on Service Oriented Architecture (SOA) to pioneer self-service capabilities in the managed technology space, as well as arm customers with a hands-on approach to managing and controlling their services. In addition, with more businesses tapping directly into and maximizing the value of their vital communications systems, they're moving upstream to adopt additional services. Customers need the agility of quick, effective, self-service offered in an intuitive, user-friendly interface, so that their businesses can adjust to the demands of the marketplace."

Evolve IP's services can function as a complete outsourced solution, or be tailored to enhance existing communications systems-giving customers the option of replacing multiple vendors with a single provider. OSSmosis takes Evolve IP's feature-rich service offerings a step further by giving customers the option of managing their vital technologies from a single provider, with a single logon. In addition, Evolve IP customers benefit from network security, reliability, reduced operating costs, and 24x7 professional management.
 
ABOUT EVOLVE IP
Evolve IP is a Managed Technology Provider that is changing the way that organizations acquire, unify and simplify their vital communications technologies.  With a broad range of expertise and a suite of services that includes Managed Telephony, Hosted Applications, Managed Networks, and Network Security, Evolve IP can partner with businesses of all sizes to provide a complete solution to turn their vital communications technologies into a competitive advantage. Evolve IP enables organizations to simplify their cumbersome legacy infrastructure, improve network security and reliability, and increase employee productivity through feature-rich service offerings and significantly improved security and stability. This is achieved by leveraging geographically diverse Technology Centers and 24x7 professional management, all of which is delivered with greater simplification and a lower Total Cost of Ownership. More information about Evolve IP is available on the Web at http://www.EvolveIP.net.