SUN Teams withVoicegenie for Cost Effective Speech Solution

September 16, 2004 - (HostReview.com) - Today at the SpeechTEK 2004 conference, Sun Microsystems, Inc. (www.sun.com), and VoiceGenie Technologies Inc. (www.voicegenie.com), announced that VoiceGenie's latest VoiceXML 2.0 certified platform release, NeXusPoint 6.4, supports the Solaris platform for Sun's AMD(R) Opteron processor-based and Intel Xeon processor-based systems.

Building on their strategic alliance announced last year, the Sun and VoiceGenie solution can reduce call center overhead by more than 500 percent per call.

The pre-integrated and pre-configured, high call volume solution provides carriers, service providers, and large enterprise customers with an open, standards-compliant platform that will speed the deployment of speech applications while effectively driving down operational cost and complexity.

"New self-service, speech automated solutions are being adopted in the telecommunications market because of their proven benefits of driving down operational costs and increasing efficient business processes," said Stephen Borcich, vice president, market and industry development at Sun.

"Together, Sun and VoiceGenie have introduced a powerful and scalable solution that helps to lower the barriers to adoption of these solutions. Carriers can rely on the solid foundation of the Solaris operating system and a preconfigured solution in order to reduce the complexity and cost of deploying new speech applications."

"We are pleased to have delivered upon our strategic partnership objectives set out last year," said Frank Tersigni, vice president, Business Development & Channels with VoiceGenie. "The VoiceGenie and Sun solution provides a reliable, scalable and flexible infrastructure for organizations looking to develop and deploy speech-based services in an open, standards-based environment."

The 10th annual SpeechTEK conference is being held at the New York Marriott Marquis, September 13-16, 2004. Participants will include a worldwide network of speech technology providers and enterprise network customers participating in seminars, presentations and case studies covering every aspect of voice communications.

VoiceGenie Technologies Inc. is the world's leading provider of VoiceXML platforms and open communications solutions for next-generation customer care. Headquartered in Toronto, Canada, VoiceGenie offers a flexible, standards-based framework that includes platforms, packaged solutions, custom applications and services.