New Software Helps Small and Medium Businesses Get BlackBerry, Good Mobile Services
SWsoft PEM Adds Support That Makes it Easy for Hosting Providers to Offer Email on any Wireless Mobile Device
HERNDON, Va.
The integrated PEM solution automates the provisioning, billing and monitoring of Blackberry Enterprise Servers (BES) and Good Mobile Messaging Servers. By linking hosted Exchange with mobile email servers, PEM allows smaller hosting companies to cost effectively offer services previously provided by large telecom carriers.
“By integrating technology that supports the most popular mobile devices available, PEM makes it easy for hosters to include BlackBerry and Good support in their service plans,” said Serguei Beloussov, chief executive officer, SWsoft. “PEM’s integrated wireless support will enable providers to offer businesses of any size an affordable, carrier-class automation and billing solution with the Hosted Exchange platform. It is a great example of our OPEN FUSION initiative at work – driving real benefits for both hosting providers and their customers.”
After installation of the PEM solution by a service provider, customers will be able to order mobile email services from an online store or add it to an existing service plan. For small- and medium-sized businesses, the solution provides a less expensive alternative to using wireless carriers, which require the end user to buy and host Exchange.
“With PEM’s integrated services for BlackBerry and Good Mobile Messaging, we can offer our customers reliable access to email anywhere, anytime from any mobile device at a reasonable cost,” said David Grantz, chief information officer, Exchange My Mail. “PEM’s web-based customer control panel provides a simple interface that allows our wireless customers to easily manage their own accounts.”
Key features added to the PEM Solution for Hosted Exchange include:
· Account Activation -- PEM allows end-user administrators to activate individual mailboxes and send the over-the-air PIN or the activation email to the customer’s mobile device.
· Mobile Device Wiping -- PEM allows email administrators to remotely “wipe” a mobile device so that sensitive data cannot be retrieved from a lost or stolen mobile device.
· Re-generate Activation Email -- PEM allows end-user administrators to re-send an activation message in case the mobile device owner forgets his password/PIN or obtains a new mobile device.
· Account Management -- PEM coordinates accounts across billing servers, Exchange servers and mobile messaging servers to eliminate manual order processing.
SWsoft PEM is a customizable data center automation solution that allows service providers to more efficiently manage their infrastructure. With PEM’s modular design and flexible architecture, a system can expand to include new services and scale to several millions of customers.
OPEN FUSION is a SWsoft technology initiative to move its entire line of products to a common platform to advance integration among a wide range of systems, third-party applications and modules, and custom and in-house solutions.
About Exchange My Mail
Exchange My Mail Inc., a leading provider of Hosted Microsoft Exchange, is based out of Albertson, N.Y. and operates in a secure Tier3 Data Center and Network Operation Center (NOC). This facility is fully N+1 redundant. Exchange My Mail’s data center achieved SAS 70 Type II compliance, assuring customers of their ability to fulfill HIPAA and Sarbanes-Oxley requirements for their IT infrastructure.
About SWsoft
SWsoft is a global leader in server virtualization and automation software. More than 10,000 customers rely on the proven performance and management capabilities of SWsoft products to optimize their IT infrastructures. Founded in 1999, the company has offices located throughout North America, Europe and Asia. For more information, call 703-815-5670 or visit www.swsoft.com.
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