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GulfPak Picks Siebel CRM OnDemand

10:16:41 - 13 May 2005

Siebel Systems, Inc. (www.siebel.com), a provider of customer-facing solutions, today announced that GulfPak, a provider of software solutions to financial institutions since 1985, chose Siebel CRM OnDemand over Salesforce.com for its hosted CRM solution.

Since 1985. GulfPak has provided an excellent line of software solutions, backed by superior customer service, developed for banks by people with real world experience in the banking industry. With an insider's knowledge of what it takes to make banking more efficient, GulfPak currently services over 650 financial institutions in the United States.

"Our sales organization is dispersed and is focused on financial institutions. As we looked at growing the business and increasing revenues, it became obvious that we needed a CRM system that could help us lead that growth," said Jeff Rickels, Vice President of Business Development for GulfPak.

GulfPak found Siebel CRM OnDemand quick to deploy, requiring no IT resources or upfront capital investment. With Siebel CRM OnDemand and its Sales Process Coach feature, GulfPak receives a more accurate view of its sales through improved pipeline visibility, forecast accuracy and sales rep productivity.

Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Customers can deploy Siebel CRM OnDemand quickly, easily, and affordably without any up-front IT investments.

Hosted by IBM, Siebel CRM OnDemand delivers complete sales, marketing, and service functionality; built-in customer analytics; virtual call center technology; embedded best practices; and world-class hosting services and support.

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