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Dominion Bond Rating Service Chooses Fusepoint for High-Availability Disaster Recovery Services

09:43:49 - 21 April 2005

Web site is the ‘source of truth’ for all up-to-the-minute information, so investors and consumers must have access and availability to it without fail.

TORONTO, ONTARIO - April 21, 2005 - Fusepoint Managed Services, a leading provider of outsourced IT services and application management, today announced it has been selected by Dominion Bond Rating Service (DBRS) to implement and support a fully mirrored high-availability disaster recovery solution.

Fusepoint's Toronto-area facility will serve as one of two live production environments that will power DBRS's mission-critical applications while guaranteeing uninterrupted site availability and uptime through a hot clustered environment. DBRS runs a second mirrored site to ensure that redundancy and complete continuity is maintained at all times.

DBRS is a recognized global rating agency providing credit markets with accurate, timely and prospective credit opinions. Based on the expanding needs of its global clients, DBRS provides financial ratings on commercial paper, bonds, Long/Short term debt, and preferred shares, as well as asset-backed securities. DBRS also offers industry analysis, ratings reports, and ratings indices for issuers throughout North America, Europe and Asia.

"DBRS financial commentary carries a lot of weight in the commercial sector, and if a market development occurs we need to get our analysis out to customers as fast as possible," explained Mike Burns, Managing Director of Systems. "Essentially, we view our Web site as the ‘source of truth' for all up-to-the-minute and archived information, so investors and consumers must have access and availability to it without fail. If our site were to go down, we'd basically be cut off from the world. And in the financial sector, down time is not only unacceptable; it is fatal from both a business and reputation management point of view."

"Outsourcing allows us to focus on the strategic elements of our business," said Burns. "The issue with high-availability services is that you are only as strong as your weakest link, and we're ensuring that we have redundancy every step of the way. Fusepoint has a much deeper level of expertise than we could ever build in-house, and their facility adheres to stringent levels of security. In the event of a disaster, our public face will always be available."

"Organizations need to realize the hard and soft costs of downtime," said Robert Offley, president and CEO of Fusepoint Managed Services. "Not only is there a direct impact to the bottom-line when critical applications are down, there is also a negative impact to your corporate reputation. It's clear that DBRS is a forward-thinking organization that understands the importance of keeping their business and Web site operating even in a crisis. They understand that at the end of the day, it is more cost effective to be proactive than reactive."

Fusepoint's disaster recovery services include:

§ Recovery planning, which is a flexible consulting service that results in a customized business continuity and disaster recovery plan

§ System recovery, in which data is stored off-site and/or replicated in hot, warm or cold secondary environments and recoverable in the event of a disaster

§ Work area recovery, in which temporary facilities - either mobile or at Fusepoint locations - are made available in the event that a client's office space is suddenly unavailable

§ Hardware recovery, which involves guaranteed emergency replacement of pre-configured hardware - anything from desktop PCs to mainframe servers

Fusepoint is able to offer these services through its four state-of-the-art data centres that offer unparalleled security and reliability, its certified technical expertise, and 24x7 systems monitoring and management. Fusepoint offers guaranteed facility, network and system service-level agreements.

About Dominion Bond Rating Service

Dominion Bond Rating Service (DBRS) is a recognized, global rating agency. Headquartered in Toronto with major offices in New York and Chicago, DBRS rates entities in North America, Europe and Asia. The agency's extensive coverage of securitizations and structured finance transactions solidifies its standing as a leading provider of comprehensive, in-depth credit analysis. For more information please visit www.dbrs.com.

About Fusepoint Managed Services

Fusepoint Managed Services is the leading provider of managed IT services and infrastructure for companies running mission-critical business applications. Fusepoint's technical experts and world-class data centres ensure the continuity of our clients' businesses. We protect their networks, data and applications against unforeseen disasters and malicious threats while reducing their operational costs and safeguarding their corporate reputation.

Fusepoint's on-demand services include managed hosting, managed application services, business continuity, security and professional consulting services.

Built on a foundation of unrivaled technical expertise and proven operational processes, Fusepoint's managed IT solutions are SLA-guaranteed, scalable and designed to reduce IT cost structures while mitigating risk of service disruption. Picked as a "company to watch" by IDC Canada, Fusepoint maintains a national network of state-of-the-art data centres and offices strategically located in Toronto, Vancouver, Calgary, Montreal and Quebec City. For more information please visit www.fusepoint.com.

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