Accenture Positioned in the Leader Quadrant in CRM Providers

Accenture (www.accenture.com) is positioned in the "Leaders" quadrant in two new Gartner, Inc. reports on customer relationship management (CRM) service providers in Europe and North America.

A total of 21 consultants and service providers were analyzed in the recently published reports, "Magic Quadrant for North American CRM Service Providers, 2005" and "Magic Quadrant for European CRM Service Providers, 2005."

"Accenture's bottom-line purpose is to help our clients win the war for customers," said John Freeland, managing partner of Accenture's Customer Relationship Management practice.

The Gartner reports noted that the evaluation and selection of a CRM service provider is one of the most important choices a company makes when it undertakes a CRM initiative.

The Magic Quadrant is copyrighted 2005 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period.

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