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Siebel Systems Launches CRM OnDemand Release 6

13:34:52 - 14 January 2005

Siebel Systems, Inc. (www.siebel.com), a provider of business applications software, today announced Siebel CRM OnDemand Release 6. This upgrade introduces the first and only prebuilt industry-specific solutions that provide organizations with cost and time savings, advanced sales effectiveness capabilities such as prebuilt sales workflow, and a seven-fold expansion of Siebel CRM OnDemand's (www.crmondemand.com) industry-leading analytic capabilities to deliver powerful insight.

"We have changed the game in hosted CRM with this release. By leveraging Siebel's 11 years of experience in CRM and more than $2 billion in R&D, we are dramatically accelerating the ROI for organizations deploying Siebel CRM OnDemand while continuing to enhance its ease-of-use," said Bruce Cleveland, Senior Vice President and General Manager, OnDemand and SMB at Siebel Systems.

"By delivering prebuilt industry-specific capabilities, Siebel CRM OnDemand enables organizations to better serve customers than a generic hosted CRM solution would," said Denis Pombriant, Managing Director of Beagle Research.

Siebel CRM OnDemand delivers critical industry-specific functionality that cannot be replicated by customizing a generic solution. For example, only Siebel CRM OnDemand enables financial advisors to maximize their book of business through better management of complex data relationships, such as the association between households and client portfolios.

The new Sales Process Coach (SPC) prebuilt workflow feature enables organizations to implement proven sales methodologies used by their best sales reps.

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