Vocomo Launches VoIP Software for SME

One of the pioneers in next-generation, Interactive Voice Response (IVR), Vocomo Corporation (www.vocomosoft.com), announced availability of its new open standards Voice-over-IP (VoIP) IVR platform: VocomoVoice® Response for VoIP. This network-attached IVR platform allows businesses to efficiently deploy their customer service applications in a single IP-centric network.

"A network-attached IVR platform offers clear and compelling benefits for enterprise communications," said Danny Lange, CEO of Vocomo. "Allowing all communications to flow over a single infrastructure - the network - lowers installation and maintenance costs, makes it easier and more affordable to deploy IVR systems for phone automation, and provides a flexible application environment that enables voice and data to more easily work together."

This advanced VoIP IVR software, with support for VoiceXML, SIP, H.323, and RTP, enables developers to build flexible, scalable, and cost-effective IVR applications.

With VocomoVoice Response for VoIP, enterprises and service providers can realize the multitude of business benefits IP Telephony has to offer. Organizations can reduce costs, enhance productivity, improve customer service, and simplify management as they move toward an IP-centric communications model.

"By designing standards-based building blocks from Intel into their platform, Vocomo is able to deliver a flexible, scalable solution to the marketplace," said Sandra Rivera, director of marketing, Modular Communications Platform Division, Intel.

VocomoVoice Response for VoIP offers integrated WebSphere Speech Technologies from IBM. These automatic speech recognition and text-to-speech technologies enable enterprises to incorporate speech easily into their customer-facing telephony applications.