The Planet Extends Service Options with Automated Self-Restore

HOUSTON, April 21, 2008 – The Planet, the world’s largest privately held dedicated hosting company, today announced the addition of an automated recovery solution, now available on all new and existing servers in the company’s broad array of offerings.  The innovative Automated Rescue Environment (ARE) allows customers to self-restore and repair their servers directly from The Planet customer portal in the event of a critical software failure. 

The solution is available immediately.

“The hosted IT infrastructure provides significant cost savings for customers compared with a do-it-yourself approach, an even more important factor in challenging financial markets,” said Urvish Vashi, director of product management with The Planet.  “Many of our more technically proficient customers have asked for direct management capabilities, so for these companies we want to provide the option of unfettered access.  As always, our skilled technical support team is available 24x7x365 for all of our customers.”

Automated Rescue Environment (ARE)

            ARE enables customers with the option to self-manage their servers in the event of a system crash or failure.  By rebooting from a safe zone on The Planet’s network, customers simply download a light OS, which provides the necessary tools to diagnose and recover data. The ARE:  

·      Allows customers to safely diagnose configuration errors without resorting to data losses associated with reloading the operating system

·     Provides a significant self-service advantage so that customers can recover deleted files, replace corrupt files, manage and backup data, and remove harmful programs in a safe mode

·     Adds additional value to The Planet’s hosted solution by providing the ability to self-restore and manage servers.

 About The Planet

            The Planet is the leading provider of On Demand IT Infrastructure solutions, hosting more than 22,000 small- and medium-size businesses and 6.7 million Web sites worldwide.  By offering the best choice of servers, software tools and world-class support, backed by state-of-the-art facilities and unmatched network connectivity, The Planet helps turn information technology into a powerful competitive advantage that enables customers to successfully grow their businesses.  For additional information, visit http://www.theplanet.com. 

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