Rackspace Positioned in Leaders Quadrant in 2008 North American Web Hosting Magic Quadrant

SAN ANTONIO--(BUSINESS WIRE)--Rackspace® today announced that the company was positioned in the “Leaders” Quadrant in Gartner Inc.’s Magic Quadrant for North American Web Hosting published April 10, 2008 and authored by Gartner analysts Ted Chamberlin and Lydia Leong.

“We think our position in the Leaders Quadrant is proof that customers believe in our consultative approach to managed hosting and the value they receive through Fanatical Support®,” said Lanham Napier, president and CEO, Rackspace. “Our shift into the IT Hosting market has not changed our goal of becoming one of the world’s greatest service companies. If anything, it enhances it. By expanding our offerings beyond basic server management and into areas such as managed email, virtualization and cloud computing, we provide valuable expertise and technical advice in all areas to ensure our customers grow and succeed.”

According to the report, leaders have proven they have staying power in this market, can frequently innovate upon their existing products, and can be relied on for enterprise hosting needs. They have proven their technical competence and ability to deliver services to a wide range of customers.

Rackspace has always considered itself a service company first, relying on award-winning Fanatical Support to drive customer growth. Rackspace takes a proactive and highly responsive approach to service-level agreements, as seen by the newly announced Fanatical Support Promise. Elevating customer service to a consultative level, Rackspace exclusively focuses on the reliability and performance of customers’ mission-critical business applications.

The Gartner Magic Quadrant evaluates vendors of complex managed hosting services based on an array of quantitative and qualitative criteria that evaluate the vendor’s Ability to Execute and its Completeness of Vision. These scores are then plotted on a graph illustrating their placement in the Magic Quadrant. Information on each company is gathered through vendor interviews and questionnaires, ongoing client inquiries, reference checks and input from Gartner analysts.

To view the 2008 Gartner North American Web Hosting Magic Quadrant, please go to http://www.rackspace.com/gartner.

About Rackspace

A recognized leader in the global IT marketplace, Rackspace® delivers a diverse suite of enterprise-class hosted IT services to businesses of all sizes. Customers choose Rackspace for its hosting specialization and expertise, backed by the company’s award-winning Fanatical Support®. By integrating the industry’s best technologies and delivering them as services, Rackspace serves as an extension of its customers’ IT departments. Because Rackspace removes the burden of infrastructure maintenance and management, customers can focus on their core business. Rackspace’s portfolio of companies also includes the Mosso® (www.mosso.com) cloud computing platform and Mailtrust™ (www.mailtrust.com), a provider of business-class hosted email solutions. Rackspace is recognized as one of FORTUNE Magazine’s 100 Best Companies to Work For, ranking number 32 on the 2008 list. For more information on Rackspace, please visit www.rackspace.com, or call 800-961-2888, or visit our blog at www.rackspace.com/blog for further news and opinions.

About the Magic Quadrant

The Magic Quadrant is copyrighted 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.