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There are some important factors for you to consider when choosing your web hosting provider. There is more to look at than the usual web hosting plans and packages that your web host provides. You should ask some pertinent questions of the companies offering these services. This will help you make the most of your website.
Reliability and Hosting Uptime
While you search for a web hosting provider, make sure you choose a company that promises at least 99.5% uptime. If it is less than this, an online business can be under serious threat. Moreover, you should always ask questions such as how the company manages network failure. If you find their answer to be satisfactory to questions such as these, the web host is worth considering.
Tech Support for Answering Customer Queries
One of the important features you need to be sure of in a web hosting company includes their tech support and customer care options. There can be a ticketing system, and of course the usual phone, email and online chat for tech support. The turnaround time taken by the customer to respond to your queries should be minimal and it should be available 24x7.
Your Server’s Location
Your online business would sink before it even began if your website is slow in opening. One of the factors that affect this is the location of your server. You must ensure that the time zone in which the server is located is the same as yours. Not only does this make browsing through your website more feasible for your visitors, the availability of support staff is also ensured. As the time zone is the same, the support staff would have the same waking and sleeping hours.
Measures for Data Backup
It is important that important data of your website is backed up to guard against its permanent loss in case of an emergency. Thus, raise a query about the frequency at which the data can be backed up by your hosting service provider. As soon as your data is lost, it should be available from the backup servers. This is very important for continuity of your online business.
It is clear by going through the points mentioned above that apart from the usual features of hosting plans and packages; you need to be aware of the robustness of the service provided by the web hosting provider. The points mentioned here illustrate that amply.