Are You Afraid Of Getting Involved With Wrong Hosted PBX Providers

Hosted PBX systems that are mainly targeted to encapsulate the small and medium business firms but since the small firms are not in a position to take a risk at their growing stage, they need a solution that can offer them a promising growth in business. It doesn’t come as a surprise that most of the business phone system providers are not providing what they propose to offer. It is thus better to perform a thorough survey regarding the choice of the perfect provider that offers maximum business profitability with minimum investment.

The need to adopt a new channel for communication is usually governed by the competitive factor in the business world today. When most of the competitor firms are using the same system for communication and are getting a better response, it seems to be a wise move to deploy this system. The benefits of switching to this new system include:

• No upfront costs since the service is hosted from some faraway location
• Maintenance costs are nullified since the equipment is maintained off-site
• Scalability adds additional benefits to perform instant changes to the system settings
• Mobility ensures that you carry your business in your pocket wherever you go
• Reliability of the system ensures that the data transmission encloses confidentiality
• Business spread across the world can be integrated through simple means
• Low cost hassle-free calling to different parts of the world can be facilitated

Prepare a checklist of the features that are essential for your communication channel. Some of the most important features that most of the business firms require to project a Fortune 500 image include:

• Interactive Voice Response
• Call waiting and call hold
• Unified Communication feature
• Call Parking
• Call transfer
• Automatic screen pop-ups
• Call queue
• Toll free number
• Local presence through DID (Direct Inward Dialing)

There may be features that are specific to the organization. So, the first step in the ladder is to find out the basic features that you seek from the Hosted PBX providers. Once you get the features that you want to decorate your communication channel with, you can screen the providers on the basis of your requirement fulfillment.

The second step of the ladder is to find out the prices that these Small Business PBX providers offer for the capacity of business you support. If the prices fall within your budget, then you can shortlist those providers. These are the ones from which you may choose the perfect one for your business. The image and market stand of Hosted PBX services are important and are a mark of quality and reliability. So, the final choice may be from amongst those providers that are the best players in the corporate market.

This time, ensure that there is a list of not more than 5 Hosted PBX providers for final selection. From amongst these, make sure that you talk about the additional expenses that are usually in the form of one-time expense and analyze the termination policy and the contract, if any. The payment terms should be clearly settled before you make the final decision and you should always go for a trial of the service in order to ensure that the Hosted PBX VOIP call quality is good enough to service your business needs.