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Maggie Potter

Maggie Potter

well known author

Posts by Maggie Potter

Are Chatbots Helping Or Hurting Your Customer Service And Brand?
by Maggie Potter - 2019-05-30 06:04:16 in General Information

Remember Clippy? That annoying paperclip that interrupted every step of your Microsoft Word document? The Microsoft Office assistant drew extensive criticism for being intrusive — stopping users in their tracks with excessive questions on very primitive tasks.

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