Christa Martin is a Chief Outsiders CMO based in San Diego, California. She helps B2B, B2C, technology, SaaS, healthcare, consumer goods, and professional services companies identify new market opportunities, develop new products, and generate demand. More info at www.chiefoutsiders.com.
The AI boom is well underway. In 2018, 15 percent of Americans reported that they had interacted with a company’s chatbot—an automated, web-based conversation platform—in the prior 12 months. Further, 35 percent of Americans indicated that they would use a company’s chatbot to resolve a problem or obtain detailed information on a subject of their interest....more