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Web Hosting Reviews

Trijit Technologies
Pramod does recommend
on Saturday, April 05, 2014

I would say that Trijit gives great customer services and technical team support through calls or live chat instantly. I was recommended by one of my friend who is using their Windows VPS hosting and Exchange Hosting services. Using their two services at same time gave me confidence and convinced me to go for Trijit. It took a while to set up my Dedicated Hosting plans but later on I was shocked with their services. Everything is going on very smoothly and I never have to any issues related to uptime and bandwidth. Their hosting plans are also very affordable and effective. What I have been expecting I got here. I am very much satisfied with their swift support, customer care and professionalism.

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Review Rating: 4.7 | See the Latest Reviews

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Arvixe
Jimmy L does not recommend
on Friday, April 04, 2014
I signed up with Arvixe several months ago.During the first few months, the host was great. Unlimited disk space, tons of bandwidth and features for $4-5 a month. Then over the last few months, the space on the disk began capping out. Certain times I couldn't access the server at all, and others, the server was up but I couldn't upload any files to it. I filed a ticket, the problem would get solved in a day or so, then the problem would re-occur several times before I'd file another ticket.The last time I talked to their tech support, I asked if any proactive steps could be put in place to distribute the load since they were obviously overselling their infrastructure. I was told that the problem couldn't be solved by those means (... yeah), and that the sysadmins would have to take a look.I was then told over the phone that I may have to upgrade to business class as those "servers are completely less loaded." The main thought process behind this on my side was "If you're overselling your infrastructure there, how do I know you won't eventually oversell at the higher tiers?" Plus, at this point, Customer Service would rather argue with me than try to fix the problem.Eventually I request a refund (I prepaid for 4 years), and 8 months in, I'm told they can't pro-rate me because I'm past the 60 day period... I then make it clear to Arvixe that they don't need to hold onto my money since they obviously have more customers they can handle, again, attempts to negotiate a pro-rated refund have gone unsuccessful.If you have small websites with mostly static content, and you need lots of bandwidth for next to nothing, Arvixe is your bag. If you're relatively tech-savvy and looking to host more in-depth technical solutions and websites, look elsewhere because Arvixe has shown me that they are not geared to handle it.http://forum.arvixe.com/smf/testimonials/disappointed-13629 is my testimonial and how they tried to handle the situation by arguing rather than solving the problem. I have also archived the post should they decide to delete it.Arvixe: You're a webhost, not a wireless carrier, so stop treating your customers like you are one. Stand by your brand. Come around the competition by offering a quality service, otherwise, you're just one in a million.
Arvixe's Reply
on Wednesday, April 09, 2014

Hi Jimmy we are sorry that you had those issues with Arvixe. We do not oversell our services, as it is a shared server through there are other people that can affect the server. We do monitor for that and fix it as soon as we can. For your refund once you contacted our QA department we were able issue you a refund. We are sorry for the interaction you have had with the techs and we have spoken to them about that. If you have any other queries or if anyone else does, please contact our Quality Assurance department @ QA at arvixe dot com. Again we are sorry for what you experienced at Arvixe, it is not normal. Regards.

Review Rating: 1.7 | See the Latest Reviews

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Bodhost.com
V Patel does recommend
on Friday, April 04, 2014
We are having one dedicated Linux and one VPS Server. Customer Service is awesone.
Review Rating: 4.7 | See the Latest Reviews

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Gigapros.com
Lysbeth Hartholt does recommend
on Friday, April 04, 2014
Personally I'm satisfied with Gigapros hosting. It is a great hosting site for the basics for development - cpanel, PHP/MySQL, and plenty of space for cheap. The service, both as a web host and in dealing with customers, has been most satisfactory.Up-time has always been in the high 90s.Their control panels are easy to use and intuitive, as is their account and billing interface.They could double their price and I would stay with them. They are that good and you won't be disappointed.I don't think I will ever leave.
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Review Rating: 4.0 | See the Latest Reviews

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Gigapros.com
Nathalie Caisse does recommend
on Thursday, April 03, 2014
Great customer service and support through instant messengers. Any time you need help they are there for you.Gigapros is a good web host. Site took a couple of days to get working, but the people were lovely. The live help webchat was a godsend and the site itself has been very cheap and easy to use. Lots of features, and I can afford to pay a year at a go.The pricing plan is good, and the control panel is nice as well. They even have nice scripting extras and spamassassin. Domain registration is a few dollars too high, but that's my only complaint. Thanks Gigapros!
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Review Rating: 4.4 | See the Latest Reviews

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