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1&1 Internet Partners with RatePoint

09:08:05 - 31 July 2008

World's Largest Web Host to Offer RatePoint's Innovative Customer Feedback and Online Reputation Platform

 

Needham, MA and Philadelphia, PA - July 28, 2008 - RatePoint, a leading provider of customer feedback and online reputation management services, and 1&1 Internet Inc., the world's largest web host by known servers, today announced a strategic partnership that will integrate RatePoint's platform as a value-added offering within all of 1&1's hosting packages.

The partnership also significantly strengthens RatePoint's international reach by extending its platform to businesses in Germany, the United Kingdom, France and Spain. 

 

With over 3 million active sites worldwide, 1&1 leads the world in web hosting and also offers a comprehensive range of web solutions including domain name registrations, email solutions, dedicated servers, and ecommerce solutions.

 

"As the world's largest hosting provider, we are in a unique position to understand the needs of businesses with an online presence. Businesses today need to take advantage of online tools that help them build a more personal, engaging experience with site visitors," said Oliver Mauss, CEO of 1&1 Internet Inc. "We've partnered with RatePoint as part of our commitment to providing our customer base with progressive tools to maintain an innovative web presence.  Not only will RatePoint's platform help our customers stand out on the Web and promote their business quality, it will have a tremendous impact in converting site visitors into loyal customers and improving customer satisfaction."

 

Given the proliferation of consumer-generated content on the Web, RatePoint helps businesses manage what is being said about them online by providing a proactive mechanism to collect, manage and promote authentic consumer reviews and feedback directly from their websites.

Previously, where any individual's comments could impact a business, RatePoint's patent-pending offering provides the most innovative tool for businesses in encouraging customers to speak up. The mutual benefit to consumers is they are given an interactive method to provide feedback directly to a business, where potential issues are more likely to be resolved; and a mechanism to view insightful, honest feedback to help guide purchase decisions.

 

In addition, the RatePoint platform provides email marketing and survey tools that allow businesses to remain connected with their customers.

Businesses can use these tools to create and send targeted email campaigns and detailed surveys that ultimately create a more satisfying customer experience and help drive repeat business.

 

"1&1 has established its place as a global leader in the Internet marketplace by continually providing progressive services to meet future trends in the marketplace," said Neal Creighton, co-founder and CEO, RatePoint.  "RatePoint is proud to offer our online reputation management services to help transform business websites into formidable marketing and customer satisfaction tools for 1&1's international customer base." 

 

 

About 1&1 Internet Inc.

1&1 Internet Inc. is a subsidiary of United Internet, a profitable public company with a market cap of $5 billion. 1&1 was founded in 1988 and hosts more than 10 million domain names, while more than 55,000 servers run on the company's five state-of-the-art data centers. 1&1's global community is over 7 million customer contracts strong. The company's U.S. headquarters is located in Chesterbrook, PA. For more information, please contact the company at www.1and1.com or 1-877-461-2631.

 

 

About RatePoint Inc.

Founded in 2006, RatePoint, Inc. offers a powerful, online reputation management and customer feedback platform for today's growing businesses. Leveraging the latest in Web 2.0 trends, web content authentication and consumer ratings systems, RatePoint, Inc. is revolutionizing the way businesses and consumers define, identify and monitor quality. RatePoint, Inc. was founded by the founders of GeoTrust and is a venture backed by Prism VentureWorks and .406 Ventures. For more information about RatePoint, Inc., please call 888.777.1636 or visit http://www.ratepoint.com.

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1&1 Internet Inc. is a subsidiary of United Internet, a profitable public company with a market cap of $2 billion. 1&1 was founded in 1988 and hosts more than 10 million domain names, while more than 65,000 servers run on the company’s five state-of-the-art data centers. 1&1’s global community is over 8 million customer contracts strong. 1&1 offers complete hosting solution for businesses and websites owners. 1&1 is one of the world's biggest web hosting providers. The company provides marketing innovat... read more

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