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Covad VoIP Truly Integrates Telephone and High-Speed Internet Service

00:00:00 - 07 October 2004

Covad Communications Group, Inc. (www.covad.com), a leading national provider of integrated voice and data communications, today announced the availability of business-class Covad VoIP (Voice over Internet Protocol) in 11 new markets: Charlotte, Cincinnati, Columbus, Indianapolis, Kansas City, Milwaukee, Nashville, Pittsburgh, St. Louis, St. Petersburg and Tampa.

"VoIP is the most significant alternative ever to traditional phone service, and Covad VoIP is a high quality, reliable communications service with features that, until now, have not been available at affordable prices for small businesses," said Charles Hoffman, president and chief executive officer of Covad.

Covad VoIP will be available in all 113 major metropolitan areas served by Covad's nationwide broadband network by the end of 2004.

Patrick Hurley, Director of Research at telecommunications research firm, TeleChoice, Inc., said: "When businesses are considering Voice over IP services they shouldn't expect today's consumer VoIP services to keep up with their needs."

Covad VoIP works by delivering voice information in digital electronic packets. This allows businesses to manage calls with a single broadband connection.

Covad currently offers two VoIP products custom-tailored for small- to medium-sized businesses, and for enterprises needing a virtual Private Branch Exchange (PBX).

Covad vPBX features the Covad Dashboard, which brings an array of capabilities into one common Web-based user interface, including: local and long-distance services, visual fax and voice mail, Instant Messaging, audio and web conferencing, call logs, directory services, "Find me/Follow me", and other features, all managed from one place using one phone number.

Some of the main features of Covad VoIP include: nationwide coverage, local and Long Distance telephone service, automated provisioning capabilities, service backed by comprehensive service level agreements (SLAs) and voice and Web conferencing.

Covad offers DSL, Voice Over IP, T1, Web hosting, managed security, IP and dial-up, and bundled voice and data services directly through Covad's network and through Internet Service Providers, value-added resellers, telecommunications carriers and affinity groups to small and medium-sized businesses and home users.

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