SingleHop, Inc, a full service managed hosting provider offering solutions tailored for businesses, launched with the industry’s only fully transparent managed service offering on dedicated servers. For the first time ever business customers will be able to tailor their level of support to their needs and expertise, instead of being pigeonholed into fixed fee trou ble ticket or vague tiered services support.

“Until today most hosting provider’s offered very few options in managed services; consumers either opted for pay as you go trouble tickets, which added up very quickly or for tiered support, which is like paying for a tune up when you need an oil change. We’re throwing that model out the window and allowing our customers to purchase exactly what they need on a service by service basis,” says Zak Boca, President, SingleHop.

Transparent managed services include a breakdown of specific products supported at each service level. Managed services, provided a la carte, range from bundled offerings that cover your standard services such as SMTP, IMAP, DNS, Apache, to firewalls, backups, monitoring, security upgrades, and more.

SingleHop has datacenter capacity for 2,000 servers and a network capacity of 5Gbps at the state of the art Equinix Data Center, in Chicago, with a network powered by Cisco. 24/7 support is also offered. SingleHop was founded by midPhase founders Zak Boca and Dan Ushman. Their expertise in founding midPhase, which provides its hosting services to over 75,000 websites spanned across a network of over a thousand servers, has been brought to bear in forming SingleHop.

“midPhase is wildly successful and has grown 85% in the past 12 months alone. We’ve utilized those resources to develop SingleHop into what should be an ISP that offers something completely new in the industry. You’ll get robust service and actually know what you’re paying for. Because of midPhase's success, we've been able to designate a team of experienced administrators solely for SingleHop,” says Dan Ushman of midPhase.

“We're launching with the new Intel Woodcrest processors, and have server configurations with RAID-5 and RAID-10 technology. We can provide the best equipment available because of the combined buying power of midPhase, which spells savings for our customers,” adds Zak Boca.

About SingleHop, Inc.
SingleHop (www.singlehop.com) is the industry’s first fully transparent managed dedicated server ISP. Located in Chicago, IL, SingleHop was formed to deliver low cost managed IT services for the small to medium enterprises from a central Midwest hub location. The company has capacity for over 2000 servers in one datacenter, with a network powered entirely by Cisco.