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ResellerClub

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 3.08
Reviews 21
Positive 13
Negative 8
Most Helpful recommended
Most Helpful not recommended
Karn Mehta
on Tuesday, October 20, 2020
I purchased ResellerClub's cloud hosting plan 3 years ago and things are smooth with my clients. Don't have to worry about uptime bandwidth or even support. Their service is really good. My concerns earlier were with their CDN because I wasn't sure if it could provide the same uptime to global clients, but I was proven wrong. They use Cloudflare which is one of the best CDNs for their content delivery network. It really helps.

Overall Rate

2 of 2 people found this review helpful.
VS
Anonymous
on Monday, July 22, 2013

One of most non ethical provider

Overall Rate

3 of 4 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
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Jin does not recommend
on Tuesday, September 27, 2016
Strange how they won these awards but every review on the internet shows how bad they are, that just proves the awards are nothing.A huge disgraceThey have become a huge disgrace, they think they are the worlds Internet morality police, if they don't like a domain you registered they will take the money wait a few days then disable your domain, they will then make something up and regardless if you resolve any complaints they have they will still keep the domain and your money.Here is the worst, say a client of yours owes you money and you suspend their account, they can go around you contact Reseller Club and tell them they want the domain moved, in which case Reseller Club says OK. So now a hacker can make a fake ID and steal any domain they want and these people let it happen.If you provide all information to say the claim is fake they will just lock the domain so no one can have it, can you imagine that happening with your business domain? (I had this one already happen)Do yourself a favor stay as far away from them as you can, don't use any reseller that goes through them either or you will run into a lot of issues and the support has to be the worst ever, it gradually was going downhill which it has hit bottom and hasn't moved from their for almost a year, just horrible!The overview here is not fully accurate, their hosting is through HostGator and BlueHost with bloated prices so who knows how much of your data is shared as well. Not to mention your clients can track it back and start to ask questions why they provide hosting from those but not you, which presents many problems and costs you money. But do they care? No, because they are from India and any legal claims need to go through India, imagine that nightmare.And their support takes days to answer no matter how severe the issue is nor does the support care much about your issues they give lame answers that do nothing to progress an issue then just say it must be something you did, even if it is an issue on their website it is still your fault (I had this one already)You've been warned

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Bandwith & Space
Reliability & Uptime
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Dedicated Server does not recommend
on Thursday, October 08, 2015
Do not use them for dedicated server. Twice now in 2 days Jaseem Mhas shut off server due to a complaint on one domain instead of deactivating the one domain with issue.Then there is no response for hours to the ticket. Appears they have only 9-5 pm EST support. Hence 1000's of sites are down.

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1 of 1 people found this review helpful.
Bandwith & Space
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Omar does not recommend
on Saturday, December 27, 2014
I woke up on a sunny day found the server DOWN! Nothing working, websites nor emails!Sent them a ticket … they replied:“The cPanel logs directory was missing which caused cPanel/WHM to not load. I recreated the directory and restarted the service. Now both WHM and websites are loading fine.”I checked and found nothing solved, and I started receiving phone calls from clients about their websites and emails.I kept contacting them and sending a ticket, shouting and fighting, want anybody to response but they didn’t till the next day!They said “I can see that all the home directory of cPanel accounts has been deleted from the server”.Well after that we discovered that not only the Cpanel accounts, actually everything deleted including backups and logs!All the server disappeared in few hours, Home directory, Logs and Backups!The server deleted, We kept contact them, much support team members, account manager and up to a senior manager with no luck! They said we are responsible for this problem and they have nothing to do!They can’t even tell how this disaster happened, can’t restore a backup or even make a recovery!!!I can provide a proof for every single word I said, and this issue/problem, was one of tens problems!

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0 of 0 people found this review helpful.
Bandwith & Space
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Manu does not recommend
on Tuesday, April 29, 2014
NEVER buy any Email/Hosting services from this company.My clients LOST all their emails prior to 24-April and till now they couldn't restore the mails, when contacted customer support, we where informed that it may take few weeks to restore emails.Reseller Club's mail exchange server address are given below.us2.mx1.mailhostbox.com, us2.mx2.mailhostbox.com, us2.mx3.mailhostbox.comus3.mx1.mailhostbox.com.This company don't have any back-up system. don't be fooled by their pricing. You can recommend this company for your ENEMIES.

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Muneer does not recommend
on Sunday, September 08, 2013

I have two account in reseller club and approximate 100+ clients. reseller club email service is too bad, clients could not get emails on time, now i am searching some good reseller to shift my all accounts

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