Great Customer Service !I loved it..Clear Help For any issue !thankyou so much !

Support Executive Nilima is very expext and helpful. She solved my complex issue in a flash. Thanks a lot Nilima.

Support Executive Nilima is very expext and helpful. She solved my complex issue in a flash. Thanks a lot Nilima.

I am using milesweb hosting since march 2017,On 2018 I got several problems as I mentioned on my last negative review, but today I’m writing again positive review due to positive changes has made on milesweb hosting,What was strange is that milesweb used to be the best hosting I ever used, when I purchased their service, it’s all after I transferred my files from my last hosting which was GoDaddy, and after so many hosting services I already tried in the past, and I found milesweb the best, cause of very critical reasons, first of all, what they are provide on shared hosting looks like high compare to other hosting’s,I got 5gb physical ram, 200 entry process, 400 concurrent process, on my unlimited plan,Which I can guarantee you will never get such features on any web hosting in the world on shared hosting,The price, is cheap and affordable,The chat option, is not exist on other webhosts, as GoDaddy for example, if you have a problem you don’t need to wait at the phone in several seconds you are already chatting with support which is extremely comfortable,So definitely I found milesweb the best webhost ever, after so many webhosting’s I tried, and believe me I tried many! All of them paid,And more something I like to mention is the cPanel,In GoDaddy and other webhost’s I used at the past, some of features was unavailable, and if you like them to be available you should pay money,But when I joined milesweb I found those features available right away through the cPanel,Oh, by the way, lets encrypt are not exit in most of webhosts, they like you to pay for ssl certificate,So, I can tell you this, all positive things I found on milesweb:Wide cPanel featuresServer performanceOnline chat supportSSH support though its shared hostingSoftaculous! (not installatron or fantastic which provided by many webhosts like GoDaddy for example)HardwareSupport representative have advanced knowledge in php, which is very important if you are a developer, I had very bad experience with other web hosting’s in the past when it comes to code problems, you are talking to a person which can help you when your ftp access is denied, or whatever hosting related issues, but when you have a problem with your software, they have no idea what are you talking about and they actually don’t really care!But on milesweb every single representative I was talking to so far were understand php and SQL codes, which is so important to me,Yes, I mentioned before on my negative review that they said to me “ask your developer” which I got really angry because of that, and I wrote the negative review,But they apologized to me and we finally solved all problems together,If I can mention something, I just want to tell you that most of problems and communication issues between me and milesweb support in the past was just because of misunderstanding,Finally, I realized, that its all not the server issues, is just under kind of panic and rush, you and the representative cannot understand the problem fast or sometimes cannot understand each other, but in some cases I received some abnormal answers from the support, which lastly, after all emails and harsh words I wrote them about that, they really changed the way for positive answer before jumping into conclusions,So, I felt lastly, they came back actually to be like they were, before the mess period on 2018,I think they just got a “hard time”, server changes, and many multitasking’s to improve server’s performance, and service, took them down to carousel with the customers,But at the end of day, milesweb stays the best hosting. Price, milesweb are cheap, will provide you so many things with such affordable price,Which is very important,  Basically, I really love their service, even though I had some issues which was makes me mad in the past, but it looks like slowly everything become better, and I feel like there is no reason to live your web hosting just for a small issue you are facing right away, I had a good experience lastly with two representatives, and good communication, which is, sagar and Priyanka, Yesterday after migration to the new server I had some small issues, and Priyanka could understand me right away what exactly is my problems, and solved it, So far, I am okay and hope things will stay good, and we will not face any issues again, So, if you’re think about to purchase milesweb service, I strongly recommended to get a hosting with milesweb,

The Techinical Aarzoo is an expert and helped me a lot in solving my issue. Thanks a lot to Arazoo for the help and support provided.