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HostGator

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 3.14
Reviews 12
Positive 8
Negative 4
Most Helpful recommended
Most Helpful not recommended
Sonia Saar
on Sunday, October 04, 2020
A good provider with some key assets. Load time, support response, uptime, storage free SSL all these aspects ar a clear win but the pricing could be a little less I suppose. However, it doe smake up for the brand that HostGator India is. I could sound a bit biased when I say they have the best performance in the market because I didn't face any downtime, neither was the page loading slow and that's what counts the most for me.

Overall Rate

2 of 2 people found this review helpful.
VS
Anonymous
on Friday, July 19, 2013

This company are extremely frustrating to deal with if you encounter a problem.  The customer service aspect is appalling and very dragged - no urgency on their part.  I encountered a problem with them first two years ago and regret not having changed hosting service back then as alarm bells were ringing.  However, it would have been too much hassle.  Now I feel obliged to make the change as their hierarchical method of handling problems is crazy and unbelievably time consuming.  Expect your site to have "Suspended - contact Billing Dept" signs splashed on the home page when their own Billing Dept makes an error and then takes a week to investigate it.  Yes they will apologize and yes they will be very polite - but it will not bother them that your reputation is being put on the line and that your business is being damaged by this weakness in their approach.  I experienced this last fore-mentioned problem on two occasions, and on the most recent occasion I researched online to see if other customers had experienced this.  I was not surprised to learn that many former customers of Hostgator left due to this problem of having their websites suspended despite their having done nothing wrong and having been paid up to date.  I should add that Hostgator's day-to-day support staff are great - but it's when the BIG problems occur that Hostgator fails and fails badly.  Sadly, I too will now move from this company as it is not acceptable anymore to have this happen.  When I joined 2 years ago they were always top of the ratings charts for Hosting providers.  I cannot say I am surprised that they have slipped so far down the rankings.  Be fore-warned.

Overall Rate

6 of 9 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
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Price
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Ilan Tielemans does recommend
on Monday, October 05, 2020
As a new user of hosting service, it is easy to understand their benefits and that they are excessively advantageous for anyone wanting to start their own blog. I purchased the shared hosting plan. The uptime is quick and dependable. In spite of the fact that I feel they can do a lot more with their features (SSL and domain are free). Cpanel and WHM assist you to manage hosting at ease.

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Telles Debruyne does recommend
on Monday, October 05, 2020
We were searching for a facilitating administration to take our business site to the web and HostGator India demonstrated us the way ahead and upheld us in every step directly right from the beginning. Making it simple to have our business on the web, I picked the Snappy arrangement since it fitted hand in glove with the necessities we had..the customer service group is reliable, professional and what more would one be able to ask when you get a free SSL with the plan..really good decision.

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0 of 0 people found this review helpful.
Bandwith & Space
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Jade Billings does recommend
on Monday, October 05, 2020
In 2014 I started with an essential Baby facilitating plan with Hostgator India and from that point on, it has been almost 6 years that I have updated my plan twice to scale my business website. Support always takes the effort to be accessible at all times. I also purchased a standalone arrangement (shared) for a new blog that I needed to begin about American Art. It has had a stunning response. Had huge amounts of guests/users, however, the blog didn’t go down. Plans I think are a tad bit expensive, but that's okay..Incredible speed, uptime, and the greater part of all secured environment. Much obliged HostGator India!!

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1 of 1 people found this review helpful.
Bandwith & Space
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Sonia Saar does recommend
on Sunday, October 04, 2020
A good provider with some key assets. Load time, support response, uptime, storage free SSL all these aspects ar a clear win but the pricing could be a little less I suppose. However, it doe smake up for the brand that HostGator India is. I could sound a bit biased when I say they have the best performance in the market because I didn't face any downtime, neither was the page loading slow and that's what counts the most for me.

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2 of 2 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Vighnesh Rege does recommend
on Sunday, October 04, 2020
Definitely, a decent hosting provider but pricing is on the higher side. I am not a huge fan of high budget hosting but HostGator India just did the trick here I think because they offered me free SSL and domain with their VPS plan. Security for hosting was taken care of so I was relaxed and I could say that my new website could see the light of the day in no time literally. 

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1 of 1 people found this review helpful.
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