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Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
on Wednesday, October 19, 2016Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
on Wednesday, December 13, 2017I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
Latest Reviews and Ratings
Vint Figan does recommend
on Wednesday, April 03, 2019When I first came to Gigapros business web hosting I was very careful about everything I did. I have had a lot of hosts in my past thats had bad support or died. With Gigapros I now know I came to the right place. It is the best hosting out there HANDS DOWN! Their support team is beyond great and they are also Online 24/7. If you ever need help they wont ask questions they will jump on it right then and there. They stand by there product and they don’t rip you off.
Allan Heap does recommend
on Monday, April 01, 2019Those that know the importance of customer service will be blown away, like me. Hats off to you guys! Gigapros customer support here is amazing. Im not even a customer yet (will be shortly now) and I still received instant and helpful customer support for all of my questions. I like the features offered by these guys like website builder, templates, all possible CMS installs, free bonuses. Recommended web host.
Gersten Norbert does recommend
on Thursday, March 28, 2019WOOHOO!!! You guys rock!You guys are awesome!! It works and OS commerce is working. I've been with the host group for about a year now. I switched over for a cheap/reliable web host with java hosting, with good service and support. Gigapros is very reliable and easy to set up, I couldn't ask for anything more.Thank you ever so much, Gigapros team.
Sandridge Rodolfo does recommend
on Monday, March 25, 2019Thank you very much for your help. I have been telling anyone looking for web hosting to check this provider out. Your support is top notch. You are making my learning curve very easy. Trust me, not all web hosts are the same! With Gigapros, I am confident of an excellent product at a very reasonable price with outstanding service and support. I recommend Gigapros to all of my website clients. Many, many thanks!
Eldon does recommend
on Thursday, March 21, 2019I've probably experienced only about a couple of hours of downtime total for all the sites I've got running here – two hours spread across four years! Great Job, thanks Gigapros team. I had a few problems when I first signed up (not with them, just with mistakes I made) and they were very willing to help me and explain things to me. Recommended!