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Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
on Wednesday, October 19, 2016Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
on Wednesday, December 13, 2017I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
Latest Reviews and Ratings
Ivan B. does recommend
on Thursday, August 22, 2019My experience with Gigapros tech support has been good prompt and helpful responses. These rare qualities are what I have experienced in my long-term relationship with them and are why I highly recommend their VPS hosting for your technological needs. They are solidly reliable, highly expedient at tech support and have reasonable pricing. For the 1 or 2 times that I have had to use tech-support the response is superfast and genuine, no canned answers. I highly recommend their hosting services.
B. Piccard does recommend
on Monday, August 19, 2019I have used many hosts over the past 20 years, and I'd like to point out that Gigapros who I have used for the past 9 months has proven the best by far. Setting up with them was a snap. I had my full site online and at 100% steam within 2 hours. Tech support is friendly, helpful, and accurate. Their customer support is beyond excellent. They know what they are doing. Recommended!
Mason Vick does recommend
on Thursday, August 15, 2019It hosts my sites and I changed to them from another host because of problems with the previous host. I'd like to express the point that it is one of my favorite web hosts I've ever dealt with. Very happy with Gigapros dedicated server so far, been using them for a couple of months and both performance and service have been very good and the pricing is outstanding. Vitally important fact that I should mention is that they provide solutions for secure data backup, online archiving and recovery. So, there is no need to worry about your data loss.
T. Giuliano does recommend
on Tuesday, August 13, 2019My experiences with Gigapros has been 100% positive. There has been almost unnoticeable down time in all the years I've been with them and all technical migrations and upgrades they do create minimal hassle for me. Their technical support is amazing. The speed is amazing, very reliable, the support is fantastic (we needed a server reset, they done it within 20 minutes), the price is great! Can't fault these guys! Use it for my blog, and everything has been going on very well. They are the best, speed wise, price and reliability of the service also a helpful support staff.
J. Swayze does recommend
on Thursday, August 08, 2019My experience with tech support has been good, prompt and helpful responses. Gigapros is the host you can rely on in any situation. I have two domains hosted at their VPS hosting account and just renewed both for a third year after looking around for better deals and, as usual, finding none. Incredible hosting provider. The support from these guys is without comparison. Superb features, service, and quality.