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Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
on Wednesday, October 19, 2016Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
on Wednesday, December 13, 2017I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
Latest Reviews and Ratings
Albert Pottorff does recommend
on Thursday, July 23, 2020Amazing support, great service. I asked another hosting provider to do something little for me and they blew me off that I have to do it. Gigapros with the same problem solved the issue in a few hours. You guys are awesome. Prompt, friendly, and efficient service continues to impress me, and I will continue to recommend this web host to my clients and others. Thank you!
Mike Reis does recommend
on Tuesday, July 21, 2020Kudos on outstanding customer service. The technical support at Gigapros went out of their way to resolve the issue in a timely manner so I would incur additional hosting and domain renew costs threatened by my old hosting provider. Easy of use, prompt service and more features than I'll likely ever need, but it's nice to know they're there if I do.
Wal Colling does recommend
on Friday, July 17, 2020Speed is pretty fast. and I can say that uptime is great (99.99% as promised), my website is always accessible to my visitors and clients. I am happy about this. I have been with Gigapros web host for almost 9 months now and they have always been my favorite and I don’t think they have ever let me down. This web host is simply the best when it comes to web hosting, the pricing is fantastic and the customer support is top notch. When ever I needed support, they were always there 24/7.
Clode Rigbach does recommend
on Thursday, July 16, 2020I put everything on auto renewal as last time I forgotten to renew domain name in time and web site was not working properly due to that. It was my fault and Gigapros suggested me auto renewal and now everything is okay. Uptime 100%, fast support team, fast servers - I highly recommend this web host. I'd like to say that the website's interface is easy to understand, and there's a manageable level of upselling, less than other web hosting providers. Cool service.
T. Lichtman does recommend
on Friday, July 10, 2020I'm not going to say everything's been perfect, but I can say support has been good and uptime has pretty much been 100% for the 6 months I've had a managed VPS with Gigapros provider. I really like the speed of their servers and I would highly recommend it. The only area I'm having a problem getting addressed is incoming spam (not getting a lot though), but overall I'm very happy.