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Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
on Wednesday, October 19, 2016Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
on Wednesday, December 13, 2017I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
Latest Reviews and Ratings
Timothy Mays does recommend
on Wednesday, July 03, 2019The services offered by Gigapros are far superior to my previous hosting service, which I had for more than a decade. Contact with sales, technical support, and billing has been prompt and pleasant. It is very easy to get a hold of them. So many new unique features added. I am happy.
Fermin does recommend
on Monday, July 01, 2019I have been with Gigapros web host for over seven months now and have had no problems with my site whatsoever. Tech support service is superb, it is an extremely professional web hosting provider and usually manages to answer support tickets in 10 minutes or less. Their unique features can't be beat - basically, you can do anything you'd ever need to do.
Stroble does recommend
on Wednesday, June 26, 2019They remain the best web host I've ever used since my over ten years in the web industry. They give you the best services at a moderately affordable price. With Gigapros provider, you're not alone. The support chat reps stay with you until the issue is resolved. Hosting service is fast and reliable. Support also helps a bit more than just with hosting trouble. A breath of fresh air to finally be with a hosting provider that services the customers.
Renaud Alfred does recommend
on Thursday, June 13, 2019Great support and pricing. It may not have all the latest features etc. ( autoinstall of CMS packages, Forums etc. ) and it's simple, inexpensive, and reliable. I have several domains hosted at Gigapros VPS hosting provider for several years, and have only had 1 outage.
Marvin does recommend
on Tuesday, June 11, 2019It turns out that Gigapros VPS hosting provider has never been down unexpectedly in the 3+ years that I've been using them. If they are planning on doing maintenance, they have always let me know. I have always been able to access my site, and my webmail. Whenever I've needed help on anything, their support has always responded quickly, and have been able to help me with whatever the issue was. I would recommend them to anyone (and frequently do).