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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.58
Reviews 738
Positive 737
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
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Damian Bine does recommend
on Thursday, May 21, 2020
Great prices and package deals, too. If you have a one or two sites you may well have many years of happy service with Gigapros hosting provider, but if your site is for business look elsewhere. Great support and pricing. It's simple, inexpensive, and reliable. I have several domains hosted with them for several months, and have only had 1 outage. Recommended.

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1 of 1 people found this review helpful.
Bandwith & Space
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Gaston R. does recommend
on Tuesday, May 19, 2020
Have had great experience with these guys. I've had numerous others in the past, only for them to cause hours of work with every change they made to their systems. Never had a problem with Gigapros hosting, except a server glitch, which they took care of within 40 minutes of my notifying them. Tickets are usually answered with 30-40 minutes of submission and their support staff is extremely obliging. Recommend them!

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Rupert P. does recommend
on Thursday, May 14, 2020
I have many clients and friends inquire about who to use for a website service. I always recommend Gigapros Web Hosting as a reliable, easy, fast and flexible service. All our sites load quickly. We have never had a support issue that gigapros have not been able to solve in a fast and highly professional manner. We currently have 12 sites hosted with this web host and have plan for 20 more. Their Hosting is a valuable partner for our e-commerce ventures. Recommended.

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0 of 0 people found this review helpful.
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Justin C. does recommend
on Tuesday, May 12, 2020
Since being recommended to Gigapros I have found the service to be the highest quality available in the market. When we made television appearances to promote our website (and were expecting much higher rates of hits) we simply emailed technical support who immediately increased our service, which easily supported up to 1 million hits. Our website never had a fault and the contact from Gigapros to inform us of downtime was always informative and short. Double thumbs up!

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Porfirio Mull does recommend
on Thursday, May 07, 2020
I have been with Gigapros hosting for a while now and have to say their reliability is great. Fantastic host and they have gone above and beyond the usual business to help get my site up and going. They never point you in a direction on your own but see the issue closed by staying with it and putting their time in selflessly. The techs contact me checking to see if I have any issues just to be on the safe side.

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1 of 1 people found this review helpful.
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