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Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
on Wednesday, October 19, 2016Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
on Wednesday, December 13, 2017I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
Latest Reviews and Ratings
Hurston does recommend
on Thursday, October 03, 2019I would like to thank gigapros techs for their polite, prompt and effective assistance. Yesterday I broke something and they fixed it. I really appreciate that! Also, I am grateful that the phone line was answered as soon as I called, and that qualified people were ready to handle the problem by email, even late at night. I use their shared hosting (personal) account for running of my wordpress blog - everything works. Recommend them.
Ren Lasch does recommend
on Thursday, September 26, 2019I started out on personal shared package after talking with sales and eventually worked my way up to one of their normal plans so if you need a custom plan talk to them as they will probably be able to work with you. Gigapros is good web host along with 30-day money back guarantee, unique 1-click scripts installer, and 24/7 customer support. All of their work has been great - I am happy using their hosting services.
Darnell G. does recommend
on Monday, September 23, 2019I just recently moved to Gigapros US web host. Tech support is friendly, helpful, and accurate. It has always been responsive. All the requests have always come through quickly and gracefully. As long as they stick to their guns on not overselling their servers, I don't think I'll ever be looking for a new web host. No doubt, it has been a wonderful host.
Timmy G. does recommend
on Thursday, September 19, 2019Really good web hosting provider that goes the extra mile to help their customers. Professional Host! I'd like say Gigapros is great web host. Uptime and reliability are taken as featured features. This host is simply superb. Great pricing, Anybody could afford a website with them. To my knowledge, my site has never been down. I have used their technical support many times. This web host is highly recommended.
L. Voris does recommend
on Monday, September 16, 2019I am happy with Gigapros web hosting service. This web host is cool. Through e-mail - fast quick and through responses just how i want it to be. Their e-mail is just way too complete that i dont have to email them about the same problem. They assisted me until my problem was solved and most of the time they do it for me instantly. The control panel seemed a little daunting and techie at first, but it's fine when you get used to it.