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Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
on Wednesday, October 19, 2016Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
on Wednesday, December 13, 2017I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
Latest Reviews and Ratings
Peralto Sean does recommend
on Wednesday, May 08, 2019Even the sales staff, my first point of contact, had a really well founded knowledge of the technical details - that’s a rarity. I know now, after the move, that everything I had been told was perfectly accurate. The move itself was painless. Thanks Gigapros for a good hosting service.
Rafael does recommend
on Monday, May 06, 2019Just a note to let you know how helpful Gigapros was in enabling me to solve a problem that I was having with my website. They listened carefully to my description of the issue that I was having and then made several suggestions concerning potential solutions. Following their suggestions, I was able to solve the problem quickly and get things operating smoothly again. Great customer service.
Max Kimberl does recommend
on Friday, May 03, 2019Hello! I paid via paypal and got Instant Activation of my account. I began transferring my website. I could easily have asked Gigapros to do all the work for me and they would have gladly accepted, but I did it myself with the tools they provide. They are always more than happy to negotiate what your account will have - for example same price for half the space and double the bandwidth if this is what you require.
Sedgwick does recommend
on Monday, April 29, 2019The connection page speed is very good, no problems at all. I am happy getting my site back online in a fully functional capacity, my dealings with Gigapros have been top notch, and I have been very pleased with fast, personable, and affordable service. I submitted an actual problem I was having with the other company as a hypothetical, and asked what their response would be. They graciously replied, and provided the answer I knew was the correct one.
Marion Whit does recommend
on Thursday, April 25, 2019I am very happy with Gigapros shared hosting services. For someone like myself who has very limited experience in the technology, I really appreciate the help and service. Uptime is great - 99.98% (stability and professionalism). You will be pleased, guys - choose this web hosting provider.