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Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
on Wednesday, October 19, 2016Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
on Wednesday, December 13, 2017I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
Latest Reviews and Ratings
Timothy C. does recommend
on Wednesday, March 18, 2020Seriously, i've tried many web hosts and so far, Gigapros has been the best provider! Their uptime is great. So many features and add-ons for web site. Mail system is superb, with spam controls, webmail and mailing list management about as good as one could want. Their uptime is fantastic and ability to upgrade and downgrade is a plus! Rock solid control panel. Cool hosting experience.
Timothy A. does recommend
on Thursday, March 12, 2020I am quite satisfied with Gigapros web hosting service: I had no downtime, very few reasons to contact support, and the site was always working fast. Their knowledge base has enough information for someone like myself to get to grips with things, while their customer service is so good at times I almost feel spoilt, having always been fast in response and informative with problems being resolved in a short time. HIGHLY recommended!
Shupp does recommend
on Tuesday, March 10, 2020I've never had the renewal problems people below have, my accounts were closed once and I was never asked for renewal. Gigapros is an asset for your business! I have never experienced any downtime so far, quick ticket support and everything runs smoothly! I have been with Gigapros for over a year, and have had no problems at all. Really, much more than I expected for inexpensive hosting. I receive emails whenever there's an update, change or something else I should know about. Amazing. The techs are always friendly, and quick to answer my questions. Server is always fast, and rarely ever goes down. One of the best web hosts out there.
Reed L. does recommend
on Friday, March 06, 2020Good job! Gigapros provide me with good hosting services. I have been using them for about 4 months and during the time my web site is always online which really meets my expectations. Things I like about them include the automatic availability of a SSH without requiring me to ask for it, many developer facilities. I wrote a note to Gigapros tech support describing what had happened, and they got back to me right away with detailed, foolproof instructions on how to fix it.
Richard S. does recommend
on Thursday, March 05, 2020Transferred 3 domains, website and blogsite from another hosting provider to Gigapros VPS account.. Their server and network uptime are cool and overall speed connectivity is consistent. You can get great servers, features, prices and reliability from almost any provider but what differentiates them is their attention to the customer and Gigapros comes top of the list when so many others fail to do even the basics!