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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.57
Reviews 714
Positive 713
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
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Timothy C. does recommend
on Wednesday, March 18, 2020
Seriously, i've tried many web hosts and so far, Gigapros has been the best provider! Their uptime is great. So many features and add-ons for web site. Mail system is superb, with spam controls, webmail and mailing list management about as good as one could want. Their uptime is fantastic and ability to upgrade and downgrade is a plus! Rock solid control panel. Cool hosting experience.

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1 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Overall Rate
Timothy A. does recommend
on Thursday, March 12, 2020
I am quite satisfied with Gigapros web hosting service: I had no downtime, very few reasons to contact support, and the site was always working fast. Their knowledge base has enough information for someone like myself to get to grips with things, while their customer service is so good at times I almost feel spoilt, having always been fast in response and informative with problems being resolved in a short time. HIGHLY recommended!

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1 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Overall Rate
Shupp does recommend
on Tuesday, March 10, 2020
I've never had the renewal problems people below have, my accounts were closed once and I was never asked for renewal. Gigapros is an asset for your business! I have never experienced any downtime so far, quick ticket support and everything runs smoothly! I have been with Gigapros for over a year, and have had no problems at all. Really, much more than I expected for inexpensive hosting. I receive emails whenever there's an update, change or something else I should know about. Amazing. The techs are always friendly, and quick to answer my questions. Server is always fast, and rarely ever goes down. One of the best web hosts out there.

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0 of 0 people found this review helpful.
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Reed L. does recommend
on Friday, March 06, 2020
Good job! Gigapros provide me with good hosting services. I have been using them for about 4 months and during the time my web site is always online which really meets my expectations. Things I like about them include the automatic availability of a SSH without requiring me to ask for it, many developer facilities. I wrote a note to Gigapros tech support describing what had happened, and they got back to me right away with detailed, foolproof instructions on how to fix it.

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Richard S. does recommend
on Thursday, March 05, 2020
Transferred 3 domains, website and blogsite from another hosting provider to Gigapros VPS account.. Their server and network uptime are cool and overall speed connectivity is consistent. You can get great servers, features, prices and reliability from almost any provider but what differentiates them is their attention to the customer and Gigapros comes top of the list when so many others fail to do even the basics!

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0 of 0 people found this review helpful.
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