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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.6
Reviews 782
Positive 781
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
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Jerald J. Thomas does recommend
on Monday, March 10, 2014
Well, Gigapros team have replied to approx 48 emails within the first 4 weeks and each and everyone of my responses have been timely and fulfilled. Very happy so far and my sites are loading much quicker and I am now in control of my server, no limitations and fully managed so if there is anything I would like to experiment with I know I have the help at hand.Been with them for about 7 months and it's been sooth sailing so far!Recommended!

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0 of 0 people found this review helpful.
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Markus Holappa does recommend
on Friday, March 07, 2014
Gigapros is great ! Best technical support I have ever had.The only thing I would change is to make the interface more user friendly when editing my Web sites.They have helped me tremendously with my first website, and I'm loading my products now. They are great! I would recommend them to anyone who needs hosting at a great price, with all add-ons included in that price.

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0 of 0 people found this review helpful.
Bandwith & Space
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Tonka Grgic does recommend
on Thursday, March 06, 2014
This review and comment is to truly praise Gigapros professionals that care and are not afraid to show that they care along with their long hours of dedication and personal dedication to the business of technology.There are truly no words what their team have done and meant to my business and my passion and dedication to my company.Again, I would like to thank you for having professionals like them on your staff.They are customer oriented people and also they know what they do technical wise.I rate Gigapros 100% in their support and everything.

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0 of 0 people found this review helpful.
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Dakota M. Dashiell does recommend
on Wednesday, March 05, 2014
The service, both as a web host and in dealing with customers, has been most satisfactory. I highly recommend Gigapros.I have never had to wait for more than 30 minutes for an email answer, and even phone support has been quick and effective. Up-time has always been perfect.I am always impressed with their price.You can trust them as I'm!

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Rodrigo Marino does recommend
on Tuesday, March 04, 2014
Gigapros have an awesome reputation for service and uptime, so I decided to give them a try. I've been using their hosting services for more than a half of the year. I like it. What is so important is you always experience you are not alone dealing with customer or tech support. In minutes through their support ticket system you will always receive the best attentionwith out waiting extended periods of time. Their servers are very stable.

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0 of 0 people found this review helpful.
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