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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.6
Reviews 782
Positive 781
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Basilio Fiorentini does recommend
on Thursday, April 24, 2014
I thought of moving to other hosts but Gigapros service is really good and I'm gonna stay with them for quite sometime.Good and fast support. Good support knowledge. Their tech support team is really concerned and willing to help.Wonderful quick efficient professional service.They offer easy-to-use control panel, great features and easy as heck to setup.Speed is good, and the price isn't bad at all.

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Tubal Velasco Quintero does recommend
on Wednesday, April 23, 2014
The thing that I have been most impressed with during my time with Gigapros is their Customer support. Their friendly and timely manner aside, this is even more impressive when I have built and administer this site from Spain. Uptime guarantee - 99.9% is right. My site is up and running.Very nice and professional. Would definitely recommend to others.Everything about Gigapros is just perfect for me basically I can operate my websites and domain names just as I want, with support if I need it.

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1 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Praveen Salaneen does recommend
on Tuesday, April 22, 2014
Gigapros is amazing. Would recommend these guys to anyone.It's easy to set up, paypal payments - mean that from Asia my payments are easily done.With other hosts you end up on hold forever or talking to someone who reads a script off of a screen and tells you to re-start your computer. The guys with Gigapros are no nonsense and respond promptly both with follow-up emails and to any additional questions I'll throw at them. They've sent me error logs, done lots of digging and helped out with all kinds of problems I've had with wordpress installs and other issues.Tickets are usually answered with 10 minutes of submission and their support staff is extremely obliging.Overall excellent value.

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1 of 1 people found this review helpful.
Bandwith & Space
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Brian M. Fairweather does recommend
on Monday, April 21, 2014
I recommend Gigapros hosting to any entity who needs to get a web site up and running. You’ll get all the help you need from the very beginning of your relationship with these people, and at a remarkably competitive price.Rock solid control panel.I've even done a couple of referrals, and gotten a check in the mail for it!Support tickets are always answered promptly and clarification provided whenever needed.Gigapros is the host that I measure all the others against.

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1 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Agalia V. Farias does recommend
on Friday, April 18, 2014
I've found Gigapros support to be good. They repond quickly, know how to fix problems, spend an appropriate amount of time investigating and responding to issues.Their uptime is very good. They have adjusted their pricing plans over time to keep them competitive and currently are extremely competitive in their pricing.The only thing I could ask for is some additional customization of features at the same price points.Go and compare yourself, with the support and uptime, you really can't go wrong with them.

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1 of 1 people found this review helpful.
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