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Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Gigapros.com
Overall Reviews and Ratings
Most Helpful recommended
Most Helpful not recommended
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Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
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Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
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Latest Reviews and Ratings
Va Su Him does recommend
on Monday, May 19, 2014
Their control panels are easy to use and intuitive as well as Gigapros account and billing interface. I am very satisfied with this service and will recommend it to anyone.I have an issue in one small area Technical Support almost impossible to get them on the phone and the live chat service is really a hit or miss you never really know when they will be available.They even have nice scripting extras and spamassassin.Great features. Their prices are great but not the cheapest. I highly recommend these guys!
Boris Poleshko does recommend
on Friday, May 16, 2014
I have been with Gigapros for just 8 months, and (so far) I have been positively surprised.My main feeling concerning this host is a sense of relief. They were extremely patient as I cluelessly asked for various ports to be opened to allow extra functionality on one of my sites.The billing process is a little convoluted, but not a big deal - just pay attention to what they are asking you to do.The live help webchat was a godsend and the site itself has been very cheap and easy to use. Lots of features, and I can afford to pay a year at a go.I like my web host.
Mercy Pina Padilla does recommend
on Thursday, May 15, 2014
Support is good & fast except that they don't have livechat or free phone support.I've enjoyed Gigapros service and their unrivaled transparency. When things go wrong, they explain what's happening and what they're doing to fix it and prevent it in future. They even have a little box that lets you select how experienced a user you are so that they may tailor the response to your needs!Features are reasonably good, but the panel can be a pain sometimes. They use a custom Control Panel, but it is fairly well feature packed, and easy to use. It just takes getting used to.I've found their service quite prompt, knowledgeable and courteous.
Marko Schmidt does recommend
on Wednesday, May 14, 2014
Site took a couple of days to get working, but the people were lovely. The live help webchat was a godsend and the site itself has been very cheap and easy to use. Gigapros is a good option to get stable hosting.Their control panels are easy to use and intuitive, as is their account and billing interface.I've found their support to be good. They repond quickly, know how to fix problems, spend an appropriate amount of time investigating and responding to issues.Very kind, easy to work with, and exceptional service and value.
Mijo Nikolic does recommend
on Tuesday, May 13, 2014
Never ever had any downtime that I could document. Gigapros provides great hosting service!I love their support folks who are not only extremely knowledgeable and helpful, but proactive too. Keep up, guys!If you log on to their site you get an ad page before you get to the page you want but there is always a continue button and I can live with it for the value. Very reliable.They don't pretend to be the most stable service, but they do succeed in their goal: providing value for money with features that many developers appreciate.