Overall Reviews and Ratings
on Wednesday, October 19, 2016Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!
on Wednesday, December 13, 2017I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE!
Latest Reviews and Ratings
So finally I got fed up with my previous host, and switched to Gigapros after reading some reviews. Sure enough Gigapros made the transition process painless and promptly took care of every question I had. I've never experienced this level of support from any company regardless of the industry.
Their package prices also amazed me, especially since they utilize their powered servers.
Given their recent upgrades and expanded offerings I see no reason I would ever go anywhere else!
My VPS is very quick. I highly recommend these guys!
Unlimited bandwidth and space for one small price, with all the advanced features I care about to boot, and even more. So good. I'm happy running my sites with Gigapros.
I actually enjoy getting their newsletter every month - they're hilarious, in a moderately-amusing way.
Support is good & fast. Support is super fast and they solve the problems you ask them to. My hosting is very quick.
Their control panel is 100% custom and it is amazing.
The value for the money can't be beat.
Back to my experience with Gigapros hosting for last 5 months - I would say you can rely on it. The connection/download page speed is very good.
Support replied to my ticket and had resolved the issue in minutes of submission. I had to create a subsequent ticket for an outgoing issue, which ended up being a port that needed enabled on my firewall. That issue took a little longer to find and resolve, but the Gigapros support team was knowledgeable, extremely quick to respond.
My uptime is great and I'm happy with this.
I cannot recommend this host highly enough.