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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.53
Reviews 663
Positive 662
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Alexander N. Olsen does recommend
on Saturday, December 21, 2013
I'm pleased to say that Gigapros.com have delivered exactly on their 99.9% uptime promise.So far, everything has been absolutely amazing. Their VPS systems are fully managed and the help they provide is impeccable.  Very happy so far and my sites are loading much quicker and I am now in control of my server, no limitations and fully managed so if there is anything I would like to experiment with I know I have the help at hand, no more signing up to forums to get a bunch of nonsensical answers or scouring the internet, a simple email away and they will provide all the details I need.Thanks Gigapros for providing me with professional services!

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1 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Jan Kopecky does recommend
on Friday, December 20, 2013
I went through five different hosts before finding Gigapros. For me Gigapros have extremely fast network.The features are top notch and have been unmatched by almost all the hosts I have ever seen. This web host, besides a robust infrastructure, has an exceptional support. They've handled every ticket quickly, and with the responses you'd want from the very start.The prices are higher but they do not oversell and you get what you pay for.Everything is simply amazing and has remained consistently so.

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2 of 2 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
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Overall Rate
Elijah Trollope does recommend
on Thursday, December 19, 2013
I can honestly say that Gigapros has lived up to what is advertised. First off, no hosting company can give you a 100% uptime. I have been with gigapros for over 7 months now.Their support team have replied to approx 48 emails within the first 4 weeks and each and everyone of my responses have been timely and fulfilled.I dont really enjoy learning about web servers and stuff, however, I have enjoyed getting everything setup, you just need to have a level of patience and explain everything in detail and everything will happen.Very Mac friendly interface. If you value excellent service, advice and professional support don't look any further. Gigapros is great!

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1 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
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Stanislao Marcelo does recommend
on Wednesday, December 18, 2013
They have great customer support. I love the prices. The server was down for about 15 minutes one month. That's pretty good up time! Gigapros is reliable and professional web host.Now, I do want to say that Gigapros has been responsive in their dealings, which cannot be said about many other companies. Overall, this appears to be a decent company that is really trying to make a good name for itself in the web hosting business. I am very happy with the performance of my sites there.

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3 of 3 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Nickolas Jersington does recommend
on Tuesday, December 17, 2013
Gigapros team is always helpful with questions for beginners. reliable and affordable prices.They were extremely patient as I cluelessly asked for various ports to be opened to allow extra functionality on one of my sites. Uptime is (nearly) 100%. You know, I've encountered a few small hick-ups in the last 9 months but in fact I haven't encountered any problems during the last 5 months. You’ll get all the help you need from the very beginning of your relationship with these people, and at a remarkably competitive price.

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3 of 3 people found this review helpful.
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