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Gigapros.com

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.6
Reviews 782
Positive 781
Negative 1
Most Helpful recommended
Most Helpful not recommended
Marietta
on Wednesday, October 19, 2016
Extremely and painlessly satisfied dealing with Gigapros and their team, hosting service is superb.I like their pricing and also so many useful 1-click installer scripts. Their customer support work 24/7 - they are ready to help and explain everything and they offered me a good hosting fit for my sites even $15/mo cheaper than I had with my previous host. Servers are stable - this what I was looking for long time. I can highly recommend this host to all those who read my review. You will not be disappointed, dudes!

Overall Rate

6 of 6 people found this review helpful.
VS
Rand
on Wednesday, December 13, 2017
I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.And after days of being lied to they tell me this mornin AGAIN they are setting up my account and this evening I get a message saying they are cancelling my service. What a total JOKE! 

Overall Rate

0 of 1 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
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Quality
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Overall Rate
Nick Simons does recommend
on Monday, August 11, 2014
Gigapros hosting support is superior. Chat answers. Support phone answers withing a reasonable amount of time.Great customer service so far. They called me immediately to verify my order, and when I had some 'basic' unresolved problems, they investigated and got back to me in a few days. Up-time on the hosting has been flawless, as far as I know. The only downside is that access to cpanel and POP has sometimes been unreliable.Overall, I'd recommend them still.

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0 of 0 people found this review helpful.
Bandwith & Space
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Dorothee Champagne does recommend
on Friday, August 08, 2014
I started with Gigapros small package. The service was great. My rep then upgraded me for free and assisted me with moving from VPS to my own server. I have grown from 1 website to 30 and still have clients on the way. They have assisted me with even learning how to maintain my own server.With numerous websites hosted, I have had no down time to speak of and if I have any questions or need extra support they are always super quick to respond. Highly recommend.

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0 of 0 people found this review helpful.
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Marta Zajicova does recommend
on Thursday, August 07, 2014
I moved all my sites to Gigapros: great pricing, friendly user interface, excellent support and decent uptime.I've never had a problem with billing and my account gets renewed yearly without problem or additional charges.Support is usually great, my only complain being that the original average support response time of 14 minutes is now more like 3-4 hours. This is to be expected with the kind of growth they've experienced, however.The price is attractive.

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0 of 0 people found this review helpful.
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Emanuele Cremonesi does recommend
on Wednesday, August 06, 2014
My experiences with Gigapros have been 100 percent positive. Finding the new hosting provider was more difficult then getting a new customer. They know how to deal with customers and fix the issues quickly. They are available 24/7 on live chat, email and phone.They're great. Fantastic even.They are really the most friendly host company I have ever worked with.

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0 of 0 people found this review helpful.
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Lazarus Seleznev does recommend
on Tuesday, August 05, 2014
I started a search one year ago for a hosting provider that people were actually happy with. That's how I found Gigapros. The volume of comments from happy customers led me to this decent web host.The uptime is very good and I haven't faced any problems yet. Easy to work with the base Webmin system; no weird gotchas.I have used and will continue to use Gigapros for all my business and personal web hosting needs.

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0 of 0 people found this review helpful.
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