My experience with tech support has been good-prompt and helpful responses. I have two domains hosted at Cloudarion server hosting account in Russia and just renewed both for a third year after looking around for better deals and, as usual, finding none. Incredible hosting provider. The support from these guys is without comparison. 

I have tried many web hosts, but can say that finally I found the best place. I was amazed at how fast Cloudarion technical people reply to emails. And they're very helpful. Overall it's a great deal. The servers are fast enough to handle e-commerce. The prices are competitive and the customer support is definitely a big plus with them.

What I wanted to say is that I have been for 3 years with Cloudarion Germany dedicated server hosting provider and I am really happy with it. I am always able to reach somebody and they are always willing to help. I worked with Wix once and it was nearly impossible to get a hold of somebody. I had to schedule a call to even get a person to help me. But with Cloudarion they are always there - I like it very much.

The services and features Cloudarion offers to a user like myself cannot be beat. I find their pricing unbelievable in this day and age. Thank you!

I have never had a problem with uptime, but my sites are low-traffic. Cloudarion's reliability has exceeded my expectations. You can submit support tickets easily right from the dashboard, and choose the level of severity of your issue.