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247-Host

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.45
Reviews 38
Positive 36
Negative 2
Most Helpful recommended
Most Helpful not recommended
Jeniffer Fernanda
on Tuesday, December 02, 2014
I have been with 247-host for about 4 months now and I will have to say that their Customer Service is absolutely amazing! If I ran into trouble, they are they are always ready to help. Even when I have had trouble in an area they do not typically give support in, if they can help, they will. And if they do not know, they will send me an email with instructions on where to find the help I need. I would recommend 247-host to anyone and everyone who has their own website. You will not find better support anywhere.

Overall Rate

8 of 8 people found this review helpful.
VS
Michael
on Friday, February 20, 2015
I chose 247-Host after doing a lot research and saw it getting lots of good reviews. I signed up for shared hosting and proceeded to move several domains to my account.Almost immediately I had a small issue where the system didn't respond for about 10 minutes every day from about 7am. I assume this is due to backups being performed. Bandwidth was ok, but other hosts have much faster page load times.My trouble started when I woke up one morning with my entire account suspended. At 2am I had received an email from 247-Host informing me that one of my domains was causing too much load on their servers, CPU usage was 100% and I should sort it out. At 4am I got an email telling me that they had suspended my account due to the issue.I also had irate people shouting at me because their emails (which are for business) were now not working. This is a big issue. Surely their tech's could have taken down the offending page without suspending everything?They then accused me of violating their terms of service by running an IRC chat on their server. Their technical knowledge is obviously very limited because they can't tell the difference between running an IRC server and LINKING to an IRC CLIENT in an iframe. They tell me this script was causing the issue:1. There is no way linking to a script that IS NOT on their server can cause the CPU to run at 100%2. I moved the site to a new server and the CPU load sits at a constant 0%.I deduce therefore that their server configuration is screwed up.I subsequently cancelled my account and asked for a refund of the remaining term which they refused to do, because I violated their term of service.The obviously have no clue what they are doing.All I can say is, STAY AWAY FROM THIS HOST!

Overall Rate

1 of 2 people found this review helpful.

Latest Reviews and Ratings

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Russell does recommend
on Monday, November 10, 2014
I am very happy with 247-host. I were looking for a hosting solution for years and happened upon 247-host about a year ago. I can now host multiple sites and not worry about down time. I feel confident that my client's sites are secure. Their technical support is really good. I have used their tech support periodically throughout the year. Mostly for installation instructions and add-on instructions. They have always been knowledgeable, friendly, and politely supportive.

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6 of 7 people found this review helpful.
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Jordan does recommend
on Saturday, November 08, 2014
I've been a web designer for over 20 years and have dealt with a number of hosting companies for myself and on behalf of my clients. I find that web hosting is all about uptime and support for me, 247-host so far has hands down the most excellent support and customer service I've ever seen. I fully intend to migrated the rest of my sites here as well as recommend them to my new clients and suggest them to the old clients who are unhappy with their hosting services.

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6 of 7 people found this review helpful.
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Carl A does recommend
on Wednesday, November 05, 2014
I've had such a great experience with 247-host. I've been with them for a few years now and I have no intention of leaving. Their prices are great and they have incredible customer service. Whenever I need them, they are extremely quick to answer. And every time I've contacted them with a question, not only will they answer it themselves, but they will also provide me with a link to a few support articles they have. I highly recommend 247-host to anyone needing great hosting service with a great value.

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6 of 6 people found this review helpful.
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Jessica Coates does recommend
on Monday, October 27, 2014
247-host has been great to deal with when it comes to domain registration and hosting. I've had a really good experience for a number of years which is why I continue to renew my service as well as introduce their services to more of my clients. I'm particularly impressed with their online chat when I need support, even late on weekends! Keep up the great work!

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6 of 6 people found this review helpful.
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Evan Fraser does recommend
on Friday, October 24, 2014
I have been a 247-host customer for 8 years; I picked them because of their extensive list of products and their availability of help! I have not been disappointed! In fact they have exceeded my expectations on both fronts, they continually bring new products to the control panel, many are free some are fee based. Having the products in one location rather than on different sites really makes my work flow much easier and time efficient. 247-host support is second to none, I am not an expert at Web design and I have had many questions, 247-host support answers in a timely manner, has capable friendly staff and always takes the time to help me understand the solution! 247-host is perfect for novice to experienced; I recommend them for your web page hosting and design.

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6 of 6 people found this review helpful.
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