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247-Host

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 4.45
Reviews 38
Positive 36
Negative 2
Most Helpful recommended
Most Helpful not recommended
Jeniffer Fernanda
on Tuesday, December 02, 2014
I have been with 247-host for about 4 months now and I will have to say that their Customer Service is absolutely amazing! If I ran into trouble, they are they are always ready to help. Even when I have had trouble in an area they do not typically give support in, if they can help, they will. And if they do not know, they will send me an email with instructions on where to find the help I need. I would recommend 247-host to anyone and everyone who has their own website. You will not find better support anywhere.

Overall Rate

8 of 8 people found this review helpful.
VS
Michael
on Friday, February 20, 2015
I chose 247-Host after doing a lot research and saw it getting lots of good reviews. I signed up for shared hosting and proceeded to move several domains to my account.Almost immediately I had a small issue where the system didn't respond for about 10 minutes every day from about 7am. I assume this is due to backups being performed. Bandwidth was ok, but other hosts have much faster page load times.My trouble started when I woke up one morning with my entire account suspended. At 2am I had received an email from 247-Host informing me that one of my domains was causing too much load on their servers, CPU usage was 100% and I should sort it out. At 4am I got an email telling me that they had suspended my account due to the issue.I also had irate people shouting at me because their emails (which are for business) were now not working. This is a big issue. Surely their tech's could have taken down the offending page without suspending everything?They then accused me of violating their terms of service by running an IRC chat on their server. Their technical knowledge is obviously very limited because they can't tell the difference between running an IRC server and LINKING to an IRC CLIENT in an iframe. They tell me this script was causing the issue:1. There is no way linking to a script that IS NOT on their server can cause the CPU to run at 100%2. I moved the site to a new server and the CPU load sits at a constant 0%.I deduce therefore that their server configuration is screwed up.I subsequently cancelled my account and asked for a refund of the remaining term which they refused to do, because I violated their term of service.The obviously have no clue what they are doing.All I can say is, STAY AWAY FROM THIS HOST!

Overall Rate

1 of 2 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
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Overall Rate
Tom F. Bass does recommend
on Friday, April 03, 2015
247-host in not only one of the most affordable company in web hosting industry, but their overall service, particularly up-time is the most impressive. It has been over 99%, and my site hasn't gone down in months - by far one of the best, I have experienced in web hosting. Account setup speed, billing, technical support, server speed, features, and the general attitude towards dealing customers, I find these guys have worked out everything well, which is sign of a well settled company.I'd refer anyone to 247-hostfor a near perfect hosting experience to date and I would surely not hesitate in recommending them.

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5 of 5 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
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Overall Rate
Hasna does recommend
on Monday, February 23, 2015
247-host is a company with quick, fast and easy services. True value for Money as they say. Tech support - efficient - to the point - hassle fee. Pleasant change for market trends which are vague / time-consuming responses. Their support staff usually provides the information in the first few minutes without having to put me on hold and ask someone else. The staff really tries at every level to understand needs, rather than try to read a script at every turn. I recommend 247-Host to anyone looking for hosting option which is reasonably priced and good to work with.

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4 of 4 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
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Overall Rate
Michael does not recommend
on Friday, February 20, 2015
I chose 247-Host after doing a lot research and saw it getting lots of good reviews. I signed up for shared hosting and proceeded to move several domains to my account.Almost immediately I had a small issue where the system didn't respond for about 10 minutes every day from about 7am. I assume this is due to backups being performed. Bandwidth was ok, but other hosts have much faster page load times.My trouble started when I woke up one morning with my entire account suspended. At 2am I had received an email from 247-Host informing me that one of my domains was causing too much load on their servers, CPU usage was 100% and I should sort it out. At 4am I got an email telling me that they had suspended my account due to the issue.I also had irate people shouting at me because their emails (which are for business) were now not working. This is a big issue. Surely their tech's could have taken down the offending page without suspending everything?They then accused me of violating their terms of service by running an IRC chat on their server. Their technical knowledge is obviously very limited because they can't tell the difference between running an IRC server and LINKING to an IRC CLIENT in an iframe. They tell me this script was causing the issue:1. There is no way linking to a script that IS NOT on their server can cause the CPU to run at 100%2. I moved the site to a new server and the CPU load sits at a constant 0%.I deduce therefore that their server configuration is screwed up.I subsequently cancelled my account and asked for a refund of the remaining term which they refused to do, because I violated their term of service.The obviously have no clue what they are doing.All I can say is, STAY AWAY FROM THIS HOST!

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1 of 2 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
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Elton R. Ellison does recommend
on Thursday, February 19, 2015
247-host proved far Superior company than I though when I started with them - timely problem solution, through chat session or support ticket, good servers (speedy machines, with 100% up time), Cpanel with whatever I need is available and simple to use, good resource allocation (space and bandwidth),and icing on cake is low price. They make things look so easy, they are "real" people who know what customer service is all about.Thank you 247-host for making my life so much easier and for rescuing me in my times of need - I would highly recommend your services to anyone.

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6 of 7 people found this review helpful.
Bandwith & Space
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Quality
Price
Overall Rate
Mary R. West does recommend
on Thursday, February 19, 2015
247-host proved far Superior company thanI though when I started with them - timely problem solution, through chat session or support ticket, good servers (speedy machines, with 100% up time), Cpanel with whatever I need is available and simple to use, good resource allocation (space and bandwidth),and icing on cake is low price. They make things look so easy, they are "real" people who know what customer service is all about.Thank you 247-host for making my life so much easier and for rescuing me in my times of need - I would highly recommend your services to anyone.

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5 of 6 people found this review helpful.
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