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1&1 IONOS

Overall Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate 3.08
Reviews 10
Positive 5
Negative 5
Most Helpful recommended
Most Helpful not recommended
SYMAWARE
on Friday, May 31, 2013

1&1 are A3 Service!

Amazing price, Amazing service, Amazing support!!

Overall Rate

2 of 4 people found this review helpful.
VS
Brett www.thehotspotpa.com
on Wednesday, December 17, 2014
Horrid. I started my relationship with a salesperson, whose name is escaping me, and we decided on the basic 69.99 platform. This would allow me to get my feet wet with their company. He requested a Credit Card number to be kept on file. I directly posed the question "Will you be charging this card now?"... He respond with a confident "No, you will not be charged until you review the site and sign off on it."... This was a black and white dialogue, no room for a communication mishap. No more than 24 hrs later, a 99.99 charge is found on my credit card from their company. Wait a second; Didn't he assure me that I wouldn't be charged... Furthermore, 99.99??? What in the world is that figure? After a call to my salesperson, he explained that they mistakenly set me up for the 99$ platform... He requested a refund on the 99.99 charge, but first required me to contact my bank and get as much information regarding the charge... A Month or sotranspires, I sign off on the website, all should be well... Wrong. Another charge of 99 appears... They neglected to revert back to the original 69 dollar platform. A Snapfu on their end, again... Since then communication with my salesperson has been non existent. I have received 2 more 99 dollar charges... I've spent an accumulated 2 hours on hold with the company and I have been transferred to the wrong department numerous times. Sounds like a bunch of thugs are working for this company, with the occasional well spoken rep... Please do not waste your time.

Overall Rate

4 of 4 people found this review helpful.

Latest Reviews and Ratings

Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
SYMAWARE does recommend
on Friday, May 31, 2013

1&1 are A3 Service!

Amazing price, Amazing service, Amazing support!!

Do you find this review helpful?

2 of 4 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Anonymous does recommend
on Wednesday, January 09, 2013

I had my first hosting with them and I was pretty happy.

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0 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
Anonymous does recommend
on Wednesday, February 23, 2011

Even though a lot of people fuss about them. I've been with 1and1 for over 5 years and have a ton of customers on them. I have no problem with them.

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0 of 0 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
alex does recommend
on Wednesday, December 16, 2009
I love it

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0 of 1 people found this review helpful.
Bandwith & Space
Reliability & Uptime
Customer Service
Quality
Price
Overall Rate
alex does recommend
on Wednesday, December 16, 2009
The best company I've ever dealt with

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0 of 1 people found this review helpful.
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