Established in 1997, 1-800-HOSTING is one of the oldest and most experienced server hosting providers in the world. We offer Semi-Managed dedicated servers, Fully Managed dedicated servers and Rapid Deployment dedicated servers to meet any server hosting needs.
Select from many standard server configurations or custom configure a server and services to meet any specific need. For Enterprise-Class hosting services, we truly shine with many affordable solutions and options to the needs for high-availability (H-A) uptime with auto-failover redundancies. And all with outstanding 24/7 Live Technical Support on-site at the data center and ultra high-performance enterprise-class Juniper/Cisco network.
Speedy service is our priority. With average hold times of less than a minute, we have 82% first-call/chat resolution and we are easily meeting our goals for 1-hour response to email requests. All technicians are our employees. We do not outsource these services. Support personnel work from our Network Operations Center (NOC) located at the data center.
All Dell PowerEdge servers and all Juniper & Cisco network equipment (refreshed in 2007) is owned managed by 1-800-HOSTING. We do not resell servers from other data centers or from other networks beyond our control. The fully redundant edge network is powered by multiple GigE Internet connections from multiple Tier 1 Internet Carriers. All are configured with BGP4 routing for auto-failover to provide our 100% Network Uptime SLA Guarantee.
Data Center & Security:
The SAS 70 Type II Audited data center facility features state-of-the-art security with biometric palm scanner for controlled data center entrance access, key fob swipe required for controlled access inside the facility, multiple video security surveillance systems are monitoring all interior & exterior data center premises activity, and 24x7 onsite staff provide additional protection against unauthorized entry. And with redundant air flow systems, updated Power Distribution Units (PDU), multiple in-line UPS battery systems and redundant generators with on-site fuel storage and guaranteed refueling contracts, customers need not lose sleep over power or cooling concerns. We also take great measures to guard your personal and billing data retained across town at our corporate office.